[Freeswitch-users] Choppy audio when conferencing 4+ participants
bilal at rgate-systems.com
Sat Apr 15 00:16:43 MSD 2017
Its an AWS m3.2xlarge instance.
On Fri, Apr 14, 2017 at 9:57 AM, Michael Jerris <mike at jerris.com> wrote:
> Real hardware or VM?
> > On Apr 14, 2017, at 12:48 PM, Bilal Dar <bilal at rgate-systems.com> wrote:
> > I have been struggling with an issue for almost 2 weeks.
> > Our regular calls have no quality issue and looking RTCP statistics
> network conditions are perfect. We have normally on peak hr 60 calls and
> around 10 conferences.
> > We have noticed that when we have 2 conferences of 4 or 5 participants,
> audio starts breaking for the users who are on conference. Regular calls do
> not experience any quality degradation.
> > I upgraded the server to specs of 30Gig memory and 8 vCPU but still the
> issue exists. Common thing I have noticed even during off-peak hrs is that
> two 4+ participant call can cause the issue.
> > I have ruled out network & hardware. Last change I made was moved all
> users to G.711 from G.722. Now I am not sure what other steps I can take.
> Appreciate any suggestions.
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