[Freeswitch-users] Play hold music while try to call to customer

Dmitry Sytchev kbdfck at gmail.com
Wed Sep 14 14:50:38 MSD 2016


You may also try displace_session at beginning of processing, and then stop
displacing on answer by using execute_on_* functions family.
However, we faced some strange issues with displace and ringback, so still
not a 100% working method.

I've created https://freeswitch.org/jira/browse/FS-9233 about displace
behavior.

2016-09-14 13:42 GMT+03:00 David Villasmil <david.villasmil.work at gmail.com>:

> I don't see why answering the call, but if you like it that way, good!
> Happy to help.
>
> On Wed, Sep 14, 2016 at 12:40 PM, Dmitry Mordovin <d.mordovin at dwide.com>
> wrote:
>
>> Yes,
>>
>> <extension name="srv_sctv">
>>         <condition field="destination_number" expression="^12345$">
>>
>>           <!-- 1. Answer & welcome -->
>>
>>           <action application="answer"/>
>>           <action application="set" data="continue_on_fail=true"/>
>>
>>           <action application="playback" data="/opt/freeswitch-share/fs
>> _sounds/ring_welcome.wav"/>
>>
>>           <!-- 2. Setup hold music & other settings -->
>>           <action application="set" data="ignore_early_media=true" />
>>           <action application="set" data="instant_ringback=true" />
>>           <action application="export" data="hold_music=local_stream://xmoh_0_2_1"
>> />
>>           <action application="set" data="transfer_ringback=local_
>> stream://xmoh_0_2_1"/>
>>           <action application="set" data="ringback=local_stream://
>> xmoh_0_2_1"/>
>>
>>           <!-- 3. Call to customer -->
>>           <action application="set" data="hangup_after_bridge=true"/>
>>
>>           <action application="bridge" data="[leg_timeout=20]sofia/ga
>> teway/gw1/79262410000 at wg1|[leg_timeout=20]sofia/gateway/gw1/
>> 79262411111 at gw1"/>
>>           <!-- Second try in 5 seconds -->
>>           <action application="playback" data="{timeout=5000}local_stre
>> am://xmoh_0_2_1"/>
>>           <action application="bridge" data="[leg_timeout=20]sofia/ga
>> teway/gw1/79262410000 at wg1|[leg_timeout=20]sofia/gateway/gw1/
>> 79262411111 at gw1"/>
>>
>>           <!-- 4. Bridge fail -->
>>           <action application="playback" data="/opt/freeswitch-share/fs
>> _sounds/ru/connection_not_established.mp3"/>
>>           <action application="hangup"/>
>>         </condition>
>> </extension>
>>
>> DM
>>
>>
>> On 09/14/2016 02:29 PM, David Villasmil wrote:
>>
>> Can you show your dialplan?
>>
>> On Wed, Sep 14, 2016 at 12:27 PM, Dmitry Mordovin <d.mordovin at dwide.com>
>> wrote:
>>
>>> I start use MOH instead play file, this solve part of problem.
>>>
>>> sleep replace with playback & timeout
>>>
>>> Not good solution, but works, enough.
>>>
>>> I thinking, possible to make one leg to extension with MOH and in
>>> conference, call to customer.
>>> When customer answer, disconnect MOH leg from conference.
>>>
>>>
>>>
>>> On 09/14/2016 11:31 AM, Gregor Nanger wrote:
>>>
>>> Just post info for others. As I see David use preanswer and your config
>>> answer. Is this solution??
>>>
>>> 2016-09-14 1:17 GMT+02:00 Dmitry Mordovin <d.mordovin at dwide.com>:
>>>
>>>> Hi,
>>>>
>>>> Thank you David, your config sample help me!
>>>>
>>>> DM
>>>>
>>>>
>>>> On 09/13/2016 06:25 PM, David Villasmil wrote:
>>>>
>>>> Hello,
>>>>
>>>> I got that. I think it might work :)
>>>> Let him try it :)
>>>>
>>>> Something like:
>>>>
>>>>     <extension name="Local_Extension">
>>>>       <condition field="destination_number" expression="^(9.*)$">
>>>>         <action application="pre_answer"/>
>>>>         <action application="playback" data="local_stream://moh"/>
>>>>         <action application="bridge" data="[leg_timeout=5]user/1001
>>>> @${domain_name}"/>
>>>>         <action application="sleep" data="5000"/>
>>>>         <action application="bridge" data="[leg_timeout=5]user/1002
>>>> @${domain_name}"/>
>>>>         <action application="playback" data="/opt/freeswitch-share/fs
>>>> _sounds/ru/connection_not_established.mp3"/>
>>>>         <action application="hangup"/>
>>>>       </condition>
>>>>     </extension>
>>>>
>>>> David
>>>>
>>>> On Tue, Sep 13, 2016 at 4:19 PM, Don Hawkins <hawkins at hawkinsegroup.com
>>>> > wrote:
>>>>
>>>>> He wants the second attempt to bride to be transparent and hold music
>>>>> to pay during the sleep time. Had to read it a few times, unfortunately
>>>>> can't help.
>>>>>
>>>>> Sincerely,
>>>>> Don Hawkins
>>>>>
>>>>> Sent from my NationPCS® Nexus 6.
>>>>>
>>>>> On Sep 13, 2016 9:18 AM, "David Villasmil" <
>>>>> david.villasmil.work at gmail.com> wrote:
>>>>>
>>>>>> Hello,
>>>>>>
>>>>>> Not sure i understood you goal, but I receive the INVITE, and start
>>>>>> sending moh until the call is answered, like this:
>>>>>>
>>>>>>     <extension name="Local_Extension">
>>>>>>       <condition field="destination_number" expression="^(9.*)$">
>>>>>>         <action application="pre_answer"/>
>>>>>>         <action application="playback" data="local_stream://moh"/>
>>>>>>         <action application="bridge" data="user/${dialed_extension}
>>>>>> @${domain_name}"/>
>>>>>>         <action application="hangup"/>
>>>>>>       </condition>
>>>>>>     </extension>
>>>>>>
>>>>>> You could do something similar.
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Dacud
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Tue, Sep 13, 2016 at 3:56 PM, Dmitry Mordovin <
>>>>>> d.mordovin at dwide.com> wrote:
>>>>>>
>>>>>>> Hello,
>>>>>>>
>>>>>>> I can't figure out how to configure hold music to play from begin
>>>>>>> extension till customer answer.
>>>>>>> The problems is:
>>>>>>>  - Hold music play while bridge calling to customer only and silence
>>>>>>> while sleep 5 sec before second try
>>>>>>>  - Hold music begin play .wav from start each time when bridge
>>>>>>> switch to next route.
>>>>>>>
>>>>>>> Any ideas how to configure hold music whole call session and, start
>>>>>>> playing after ANSWER (1 step) and stop play when customer answer(3 step) or
>>>>>>> bridge fail (4 step)?
>>>>>>>
>>>>>>> My config:
>>>>>>>
>>>>>>> <extension name="srv_sctv">
>>>>>>>         <condition field="destination_number" expression="^12345$">
>>>>>>>
>>>>>>>           <!-- 1. Answer & welcome -->
>>>>>>>
>>>>>>>           <action application="answer"/>
>>>>>>>           <action application="set" data="continue_on_fail=true"/>
>>>>>>>
>>>>>>>           <action application="playback"
>>>>>>> data="/opt/freeswitch-share/fs_sounds/ring_welcome.wav"/>
>>>>>>>
>>>>>>>           <!-- 2. Setup hold music & other settings -->
>>>>>>>           <action application="set" data="ignore_early_media=true"
>>>>>>> />
>>>>>>>           <action application="set" data="instant_ringback=true" />
>>>>>>>           <action application="export" data="hold_music=/opt/freeswitch-share/moh/0/2_8.wav"
>>>>>>> />
>>>>>>>           <action application="set" data="transfer_ringback=file_s
>>>>>>> tring:///opt/freeswitch-share/moh/0/2_8.wav"/>
>>>>>>>           <action application="set" data="ringback=/opt/freeswitch-share/moh/0/2_8.wav"/>
>>>>>>>
>>>>>>>
>>>>>>>           <!-- 3. Call to customer -->
>>>>>>>           <action application="set" data="hangup_after_bridge=true"/>
>>>>>>>
>>>>>>>
>>>>>>>           <action application="bridge" data="[leg_timeout=20]sofia/ga
>>>>>>> teway/gw1/79262410000 at wg1|[leg_timeout=20]sofia/gateway/gw1/
>>>>>>> 79262411111 at gw1"/>
>>>>>>>           <!-- Second try in 5 seconds -->
>>>>>>>           <action application="sleep" data="5000"/>
>>>>>>>           <action application="bridge" data="[leg_timeout=20]sofia/ga
>>>>>>> teway/gw1/79262410000 at wg1|[leg_timeout=20]sofia/gateway/gw1/
>>>>>>> 79262411111 at gw1"/>
>>>>>>>
>>>>>>>           <!-- 4. Bridge fail -->
>>>>>>>           <action application="playback"
>>>>>>> data="/opt/freeswitch-share/fs_sounds/ru/connection_not_esta
>>>>>>> blished.mp3"/>
>>>>>>>           <action application="hangup"/>
>>>>>>>         </condition>
>>>>>>> </extension>
>>>>>>>
>>>>>>> Thank All!
>>>>>>>
>>>>>>> ____________________________________________________________
>>>>>>> _____________
>>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>>> consulting at freeswitch.org
>>>>>>> http://www.freeswitchsolutions.com
>>>>>>>
>>>>>>> Official FreeSWITCH Sites
>>>>>>> http://www.freeswitch.org
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>>>>>>> http://www.cluecon.com
>>>>>>>
>>>>>>> FreeSWITCH-users mailing list
>>>>>>> FreeSWITCH-users at lists.freeswitch.org
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>>>>>>> switch-users
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>>>>>>>
>>>>>>
>>>>>>
>>>>>> ____________________________________________________________
>>>>>> _____________
>>>>>> Professional FreeSWITCH Consulting Services:
>>>>>> consulting at freeswitch.org
>>>>>> http://www.freeswitchsolutions.com
>>>>>>
>>>>>> Official FreeSWITCH Sites
>>>>>> http://www.freeswitch.org
>>>>>> http://confluence.freeswitch.org
>>>>>> http://www.cluecon.com
>>>>>>
>>>>>> FreeSWITCH-users mailing list
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>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/free
>>>>>> switch-users
>>>>>> http://www.freeswitch.org
>>>>>>
>>>>>
>>>>> ____________________________________________________________
>>>>> _____________
>>>>> Professional FreeSWITCH Consulting Services:
>>>>> consulting at freeswitch.org
>>>>> http://www.freeswitchsolutions.com
>>>>>
>>>>> Official FreeSWITCH Sites
>>>>> http://www.freeswitch.org
>>>>> http://confluence.freeswitch.org
>>>>> http://www.cluecon.com
>>>>>
>>>>> FreeSWITCH-users mailing list
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>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/free
>>>>> switch-users
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>>>>>
>>>>
>>>>
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services: consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://confluence.freeswitch.orghttp://www.cluecon.com
>>>>
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>>>>
>>>>
>>>>
>>>> ____________________________________________________________
>>>> _____________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
>>>> http://www.cluecon.com
>>>>
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>>>> switch-users
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>>>>
>>>
>>>
>>>
>>> --
>>> Gregor Nanger
>>>
>>> *CTO*
>>> t./f.: 00386 (0) 7 6000 308/309 • m:. 00386 (0)41 756485
>>> • Infomedia d.o.o. • Jerebova 3, Novo mesto, Slovenia
>>> • www.infomedia.si
>>>
>>>
>>> _________________________________________________________________________
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>>>
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>>>
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>>>
>>>
>>>
>>> ____________________________________________________________
>>> _____________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
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>>>
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>>>
>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services: consulting at freeswitch.orghttp://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://confluence.freeswitch.orghttp://www.cluecon.com
>>
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>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.freeswitch.org
>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
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>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>



-- 
Best regards,

Dmitry Sytchev,
IT Engineer
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