[Freeswitch-users] Play hold music while try to call to customer

Dmitry Mordovin d.mordovin at dwide.com
Wed Sep 14 14:27:00 MSD 2016


I start use MOH instead play file, this solve part of problem.

sleep replace with playback & timeout

Not good solution, but works, enough.

I thinking, possible to make one leg to extension with MOH and in 
conference, call to customer.
When customer answer, disconnect MOH leg from conference.


On 09/14/2016 11:31 AM, Gregor Nanger wrote:
> Just post info for others. As I see David use preanswer and your 
> config answer. Is this solution??
>
> 2016-09-14 1:17 GMT+02:00 Dmitry Mordovin <d.mordovin at dwide.com 
> <mailto:d.mordovin at dwide.com>>:
>
>     Hi,
>
>     Thank you David, your config sample help me!
>
>     DM
>
>
>     On 09/13/2016 06:25 PM, David Villasmil wrote:
>>     Hello,
>>
>>     I got that. I think it might work :)
>>     Let him try it :)
>>
>>     Something like:
>>
>>         <extension name="Local_Extension">
>>     <condition field="destination_number" expression="^(9.*)$">
>>     <action application="pre_answer"/>
>>     <action application="playback" data="local_stream://moh"/>
>>             <action application="bridge"
>>     data="[leg_timeout=5]user/1001@${domain_name}"/>
>>     <action application="sleep" data="5000"/>
>>             <action application="bridge"
>>     data="[leg_timeout=5]user/1002@${domain_name}"/>
>>     <action application="playback"
>>     data="/opt/freeswitch-share/fs_sounds/ru/connection_not_established.mp3"/>
>>             <action application="hangup"/>
>>           </condition>
>>         </extension>
>>
>>     David
>>
>>     On Tue, Sep 13, 2016 at 4:19 PM, Don Hawkins
>>     <hawkins at hawkinsegroup.com <mailto:hawkins at hawkinsegroup.com>> wrote:
>>
>>         He wants the second attempt to bride to be transparent and
>>         hold music to pay during the sleep time. Had to read it a few
>>         times, unfortunately can't help.
>>
>>         Sincerely,
>>         Don Hawkins
>>
>>         Sent from my NationPCS® Nexus 6.
>>
>>
>>         On Sep 13, 2016 9:18 AM, "David Villasmil"
>>         <david.villasmil.work at gmail.com
>>         <mailto:david.villasmil.work at gmail.com>> wrote:
>>
>>             Hello,
>>
>>             Not sure i understood you goal, but I receive the INVITE,
>>             and start sending moh until the call is answered, like this:
>>
>>                 <extension name="Local_Extension">
>>                   <condition field="destination_number"
>>             expression="^(9.*)$">
>>             <action application="pre_answer"/>
>>             <action application="playback" data="local_stream://moh"/>
>>                     <action application="bridge"
>>             data="user/${dialed_extension}@${domain_name}"/>
>>                     <action application="hangup"/>
>>                   </condition>
>>                 </extension>
>>
>>             You could do something similar.
>>
>>             Regards,
>>
>>             Dacud
>>
>>
>>
>>             On Tue, Sep 13, 2016 at 3:56 PM, Dmitry Mordovin
>>             <d.mordovin at dwide.com <mailto:d.mordovin at dwide.com>> wrote:
>>
>>                 Hello,
>>
>>                 I can't figure out how to configure hold music to
>>                 play from begin extension till customer answer.
>>                 The problems is:
>>                  - Hold music play while bridge calling to customer
>>                 only and silence while sleep 5 sec before second try
>>                  - Hold music begin play .wav from start each time
>>                 when bridge switch to next route.
>>
>>                 Any ideas how to configure hold music whole call
>>                 session and, start playing after ANSWER (1 step) and
>>                 stop play when customer answer(3 step) or bridge fail
>>                 (4 step)?
>>
>>                 My config:
>>
>>                 <extension name="srv_sctv">
>>                         <condition field="destination_number"
>>                 expression="^12345$">
>>
>>                           <!-- 1. Answer & welcome -->
>>
>>                           <action application="answer"/>
>>                           <action application="set"
>>                 data="continue_on_fail=true"/>
>>
>>                           <action application="playback"
>>                 data="/opt/freeswitch-share/fs_sounds/ring_welcome.wav"/>
>>
>>
>>                           <!-- 2. Setup hold music & other settings -->
>>                           <action application="set"
>>                 data="ignore_early_media=true" />
>>                           <action application="set"
>>                 data="instant_ringback=true" />
>>                           <action application="export"
>>                 data="hold_music=/opt/freeswitch-share/moh/0/2_8.wav" />
>>                           <action application="set"
>>                 data="transfer_ringback=file_string:///opt/freeswitch-share/moh/0/2_8.wav"/>
>>                           <action application="set"
>>                 data="ringback=/opt/freeswitch-share/moh/0/2_8.wav"/>
>>
>>                           <!-- 3. Call to customer -->
>>                           <action application="set"
>>                 data="hangup_after_bridge=true"/>
>>
>>                           <action application="bridge"
>>                 data="[leg_timeout=20]sofia/gateway/gw1/79262410000 at wg1|[leg_timeout=20]sofia/gateway/gw1/79262411111 at gw1"/>
>>                           <!-- Second try in 5 seconds -->
>>                           <action application="sleep" data="5000"/>
>>                           <action application="bridge"
>>                 data="[leg_timeout=20]sofia/gateway/gw1/79262410000 at wg1|[leg_timeout=20]sofia/gateway/gw1/79262411111 at gw1"/>
>>
>>                           <!-- 4. Bridge fail -->
>>                           <action application="playback"
>>                 data="/opt/freeswitch-share/fs_sounds/ru/connection_not_established.mp3"/>
>>                           <action application="hangup"/>
>>                         </condition>
>>                 </extension>
>>
>>                 Thank All!
>>
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>
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> -- 
> Gregor Nanger
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