[Freeswitch-users] ASR\ACD stats in freeswitch

[Ítalo Rossi]

Hi,

> On 20 de mai de 2016, at 06:28, k.presler at megafit.su wrote:
> 
> I wander if there are ACD (Average Call Duration) ASR (Answer-Seizure Ratio) statistics in freeswitch itself.
> Or should I write create some program for calculation of those statistics?

You can parse the CDRs, there’s a lot of information there that you can use to calculate the statistics needed for your business.

Take a look here: https://freeswitch.org/confluence/display/FREESWITCH/CDR


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> С уважением, Преслер Кирилл Сергеевич
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Ítalo Rossi
italo at freeswitch.org