[Freeswitch-users] mod_verto - can't find user

Shlomi Schwartz shlomis at liveperson.com
Mon Mar 21 19:10:28 MSK 2016


Thanks, what should I check? (I'm new to FreeSwitch)

On Mon, Mar 21, 2016 at 2:46 PM, Moishe Grunstein <max at nysolutions.com>
wrote:

> It may be a bad acl configuration, it appears as an external call on
> public context.
>
>
>
> I can also see you are using context default, you mentioned you are using
> fusionpbx, they do not use context default, fusionpbx uses a multi-tenant
> domain-name context.
>
>
>
>
>
> Thanks,
>
>
>
> Moishe Grunstein
>
> Tornado Computer Systems, Inc.
>
> 212.400.7650 888.IPPBX.US
> *Service Request Email: support at nysolutions.com <support at nysolutions.com> *
>
> [image: cid:image001.jpg at 01C72F94.9EE45D60] <http://www.nysolutions.com/>
>
> Computer Networking * Managed Services * IP Video Surveillance * Network
> Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network
> Security * Site Surveys * CMS
>
>
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Shlomi
> Schwartz
> *Sent:* Monday, March 21, 2016 4:04 AM
> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> *Subject:* Re: [Freeswitch-users] mod_verto - can't find user
>
>
>
> Thanks for the reply, here is an extra log:
>
>
>
> 2016-03-21 03:56:51.333045 [INFO] mod_verto.c:3997 195.62.30.20:52875
> Client Connect.
> 2016-03-21 03:56:51.333045 [INFO] mod_verto.c:1973 195.62.30.20:52875
> Starting client thread.
> 2016-03-21 03:56:51.473025 [INFO] mod_verto.c:1262 195.62.30.20:52875
> re-connecting session 5b75d057-448e-3a56-e475-f4043dfa5f49
> 2016-03-21 03:56:51.613077 [DEBUG] freeswitch_lua.cpp:365 DBH handle
> 0x7f0898102700 Connected.
> 2016-03-21 03:56:51.613077 [DEBUG] freeswitch_lua.cpp:382 DBH handle
> 0x7f0898102700 released.
> 2016-03-21 03:56:59.693030 [DEBUG] mod_verto.c:1857 BAD READ -1000
> 2016-03-21 03:56:59.693030 [INFO] mod_verto.c:2000 195.62.30.20:52875
> Ending client thread.
> 2016-03-21 03:56:59.693030 [INFO] mod_verto.c:2007 195.62.30.20:52875
> Thread ended
> 2016-03-21 03:57:02.713024 [INFO] mod_verto.c:3997 195.62.30.20:52879
> Client Connect.
> 2016-03-21 03:57:02.713024 [INFO] mod_verto.c:1973 195.62.30.20:52879
> Starting client thread.
> 2016-03-21 03:57:02.873047 [INFO] mod_verto.c:1262 195.62.30.20:52879
> re-connecting session 5b75d057-448e-3a56-e475-f4043dfa5f49
> 2016-03-21 03:57:02.993016 [DEBUG] freeswitch_lua.cpp:365 DBH handle
> 0x7f0898102700 Connected.
> 2016-03-21 03:57:03.013014 [DEBUG] freeswitch_lua.cpp:382 DBH handle
> 0x7f0898102700 released.
> 2016-03-21 03:57:10.293081 [DEBUG] mod_verto.c:1857 BAD READ -1000
> 2016-03-21 03:57:10.293081 [INFO] mod_verto.c:2000 195.62.30.20:52879
> Ending client thread.
> 2016-03-21 03:57:10.293081 [INFO] mod_verto.c:2007 195.62.30.20:52879
> Thread ended
> 2016-03-21 03:57:13.493028 [INFO] mod_verto.c:3997 195.62.30.20:52883
> Client Connect.
> 2016-03-21 03:57:13.493028 [INFO] mod_verto.c:1973 195.62.30.20:52883
> Starting client thread.
> 2016-03-21 03:57:13.633074 [INFO] mod_verto.c:1262 195.62.30.20:52883
> re-connecting session 5b75d057-448e-3a56-e475-f4043dfa5f49
> 2016-03-21 03:57:13.793042 [DEBUG] freeswitch_lua.cpp:365 DBH handle
> 0x7f0898102700 Connected.
> 2016-03-21 03:57:13.793042 [DEBUG] freeswitch_lua.cpp:382 DBH handle
> 0x7f0898102700 released.
> 2016-03-21 03:58:08.073017 [INFO] mod_verto.c:3997 82.166.93.197:52545
> Client Connect.
> 2016-03-21 03:58:08.073017 [INFO] mod_verto.c:1973 82.166.93.197:52545
> Starting client thread.
> 2016-03-21 03:58:08.853008 [INFO] mod_verto.c:1262 82.166.93.197:52545
> re-connecting session C911C9C4-05EA-453D-8716-08AF865B65A1
> 2016-03-21 03:58:08.873031 [DEBUG] freeswitch_lua.cpp:365 DBH handle
> 0x7f08a8048530 Connected.
> 2016-03-21 03:58:08.873031 [DEBUG] freeswitch_lua.cpp:382 DBH handle
> 0x7f08a8048530 released.
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> mod_rtc.c:389 () State Change CS_NEW -> CS_INIT
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_session.c:613 N/A set UUID=B27A64E8-DC42-43EA-B75E-384E7E6A18F7
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [NOTICE]
> switch_channel.c:1101 New Channel verto.rtc/1008
> [B27A64E8-DC42-43EA-B75E-384E7E6A18F7]
> 2016-03-21 03:58:14.053074 [DEBUG] freeswitch_lua.cpp:365 DBH handle
> 0x7f08a8048530 Connected.
> 2016-03-21 03:58:14.053074 [DEBUG] freeswitch_lua.cpp:382 DBH handle
> 0x7f08a8048530 released.
>
>
>
>
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [WARNING]
> switch_ivr.c:3767 can't find user [1000 at X.X.X.X]
>
>
>
>
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> mod_verto.c:3553 Remote SDP verto.rtc/1008:
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 v=0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 o=- 7848321386842985721 2 IN IP4
> 127.0.0.1
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 s=-
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 t=0 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=group:BUNDLE audio
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=msid-semantic: WMS Local-Meida
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 m=audio 51977 UDP/TLS/RTP/SAVPF 111
> 103 104 9 102 0 8 106 105 13 127 126
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 c=IN IP4 82.166.93.197
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtcp:56900 IN IP4 82.166.93.197
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:3168280865 1 udp
> 2122260223 11.0.0.244 51977 typ host generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:605269763 1 udp
> 2122194687 10.131.189.56 60401 typ host generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:3168280865 2 udp
> 2122260222 11.0.0.244 56900 typ host generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:605269763 2 udp
> 2122194686 10.131.189.56 61611 typ host generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:1610196941 1 udp
> 1686052607 82.166.93.197 51977 typ srflx raddr 11.0.0.244 rport 51977
> generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:1610196941 2 udp
> 1686052606 82.166.93.197 56900 typ srflx raddr 11.0.0.244 rport 56900
> generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:4066106833 1 tcp
> 1518280447 11.0.0.244 52551 typ host tcptype passive generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:1787843571 1 tcp
> 1518214911 10.131.189.56 52552 typ host tcptype passive generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:4066106833 2 tcp
> 1518280446 11.0.0.244 52553 typ host tcptype passive generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:1787843571 2 tcp
> 1518214910 10.131.189.56 52554 typ host tcptype passive generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:2774247863 1 udp
> 1685987071 176.13.17.109 3179 typ srflx raddr 10.131.189.56 rport 60401
> generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:2774247863 2 udp
> 1685987070 176.13.17.109 3209 typ srflx raddr 10.131.189.56 rport 61611
> generation 0
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ice-ufrag:/lAaBb3R+aNjW4Iy
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ice-pwd:Uzvfu2w67cIGuS3pUcd+Ogrk
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=fingerprint:sha-256
> 52:A7:FD:0F:DA:6D:CA:6A:4C:1F:EE:E1:C3:DE:B7:B4:E8:48:68:92:5A:AD:4F:72:6A:DD:2B:44:B2:BD:6F:AC
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=setup:actpass
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=mid:audio
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=extmap:1
> urn:ietf:params:rtp-hdrext:ssrc-audio-level
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=extmap:3
> http://www.webrtc.org/experiments/rtp-hdrext/abs-send-time
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=sendrecv
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtcp-mux
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:111 opus/48000/2
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=fmtp:111 minptime=10;
> useinbandfec=1
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:103 ISAC/16000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:104 ISAC/32000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:9 G722/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:102 ILBC/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:0 PCMU/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:8 PCMA/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:106 CN/32000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:105 CN/16000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:13 CN/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:127 red/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:126 telephone-event/8000
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=maxptime:60
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ssrc:3648741370
> cname:T1GgzljXKNQUWpXL
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ssrc:3648741370 msid:Local-Meida
> Local-Audio
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ssrc:3648741370 mslabel:Local-Meida
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ssrc:3648741370 label:Local-Audio
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:473 (verto.rtc/1008) Running State Change
> CS_INIT
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:516 (verto.rtc/1008) State INIT
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:40 verto.rtc/1008 Standard INIT
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:48 (verto.rtc/1008) State Change CS_INIT ->
> CS_ROUTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:516 (verto.rtc/1008) State INIT going to sleep
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:473 (verto.rtc/1008) Running State Change
> CS_ROUTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_channel.c:2247 (verto.rtc/1008) Callstate Change DOWN -> RINGING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:532 (verto.rtc/1008) State ROUTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> mod_rtc.c:89 verto.rtc/1008 RTC ROUTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG]
> switch_core_state_machine.c:166 verto.rtc/1008 Standard ROUTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [INFO]
> mod_dialplan_xml.c:637 Processing FreeSWITCH User <1000>->1008 in context
> default
> 2016-03-21 03:58:14.053074 [DEBUG] freeswitch_lua.cpp:365 DBH handle
> 0x7f08a8048530 Connected.
> 2016-03-21 03:58:14.073050 [DEBUG] freeswitch_lua.cpp:382 DBH handle
> 0x7f08a8048530 released.
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 Dialplan: verto.rtc/1008 parsing
> [default->intercept-ext-polycom] continue=false
>
>
>
>
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 Dialplan: verto.rtc/1008 Regex (FAIL) [intercept-ext-polycom]
> destination_number(1008) =~ /^\*97(\d+)$/ break=on-false
>
>
>
>
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [INFO]
> switch_core_state_machine.c:241 No Route, Aborting
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [NOTICE]
> switch_core_state_machine.c:242 Hangup verto.rtc/1008 [CS_ROUTING]
> [NO_ROUTE_DESTINATION]
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:532 (verto.rtc/1008) State ROUTING going to
> sleep
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:473 (verto.rtc/1008) Running State Change
> CS_HANGUP
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:739 (verto.rtc/1008) Callstate Change RINGING
> -> HANGUP
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:741 (verto.rtc/1008) State HANGUP
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:60 verto.rtc/1008 Standard HANGUP, cause:
> NO_ROUTE_DESTINATION
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:741 (verto.rtc/1008) State HANGUP going to
> sleep
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:508 (verto.rtc/1008) State Change CS_HANGUP ->
> CS_REPORTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:473 (verto.rtc/1008) Running State Change
> CS_REPORTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG]
> switch_core_state_machine.c:827 (verto.rtc/1008) State REPORTING
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [DEBUG]
> switch_core_state_machine.c:104 verto.rtc/1008 Standard REPORTING, cause:
> NO_ROUTE_DESTINATION
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [DEBUG]
> switch_core_state_machine.c:827 (verto.rtc/1008) State REPORTING going to
> sleep
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [DEBUG]
> switch_core_state_machine.c:499 (verto.rtc/1008) State Change CS_REPORTING
> -> CS_DESTROY
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [DEBUG]
> switch_core_session.c:1646 Session 117 (verto.rtc/1008) Locked, Waiting on
> external entities
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [NOTICE]
> switch_core_session.c:1664 Session 117 (verto.rtc/1008) Ended
> B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [NOTICE]
> switch_core_session.c:1668 Close Channel verto.rtc/1008 [CS_DESTROY]
>
>
>
> On Sun, Mar 20, 2016 at 5:40 PM, Moishe Grunstein <max at nysolutions.com>
> wrote:
>
> A little more of the log will help, make sure the domain/context is
> correct.
>
>
>
> Thanks,
>
>
>
> Moishe Grunstein
>
> Tornado Computer Systems, Inc.
>
> 212.400.7650 888.IPPBX.US
> *Service Request Email: support at nysolutions.com <support at nysolutions.com> *
>
> [image: cid:image001.jpg at 01C72F94.9EE45D60] <http://www.nysolutions.com/>
>
> Computer Networking * Managed Services * IP Video Surveillance * Network
> Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network
> Security * Site Surveys * CMS
>
>
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Shlomi
> Schwartz
> *Sent:* Sunday, March 20, 2016 10:54 AM
> *To:* FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
> *Subject:* [Freeswitch-users] mod_verto - can't find user
>
>
>
> Hi All, (Sorry for the newbe question) I'm using mod verto with: *<param
> name="blind-reg" value="true"/>*
>
> user login works fine, and I get: *{"jsonrpc":"2.0","id":1,"result":{"message":"logged
> in","sessid":"E1778D07-8A99-4DBF-88EE-2C57740205D0"}}*
>
> however when dialing I can see this warning in the log: *switch_ivr.c:3767
> can't find user [1008 at X.X.X.X] *
>
> And no call is initiated, what am I missing?
>
>
>
>
>
> This message may contain confidential and/or privileged information.
>
> If you are not the addressee or authorized to receive this on behalf of
> the addressee you must not use, copy, disclose or take action based on this
> message or any information herein.
>
> If you have received this message in error, please advise the sender
> immediately by reply email and delete this message. Thank you.
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
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>
>
>
>
>
> --
>
> Shlomi Schwartz
>
> R&D Technical Leader
>
> *T: *+972-74-700-4511
>
> <http://www.linkedin.com/company/164748>
>
> <http://twitter.com/liveperson>
>
> <http://www.facebook.com/LivePersonInc>
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> *We Create Meaningful Connections*
>
>
> <http://info.liveperson.com/201602/liz-welch/liveperson-robert-locascio-on-death-of-the-800-call.html>
>
>
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-- 
Shlomi Schwartz
R&D Technical Leader
T: +972-74-700-4511
<http://www.linkedin.com/company/164748> <http://twitter.com/liveperson>
<http://www.facebook.com/LivePersonInc> We Create Meaningful Connections
<http://info.liveperson.com/201602/liz-welch/liveperson-robert-locascio-on-death-of-the-800-call.html>

-- 
This message may contain confidential and/or privileged information. 
If you are not the addressee or authorized to receive this on behalf of the 
addressee you must not use, copy, disclose or take action based on this 
message or any information herein. 
If you have received this message in error, please advise the sender 
immediately by reply email and delete this message. Thank you.
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