[Freeswitch-users] Call dropping after 32 seconds

Mon Feb 29 16:15:28 MSK 2016

Hi Jurijs,

We have to consider the setup with freeswitch and opensips only.
registered user -> x.x.x.166 (freeswitch server) -> x.x.x.174 (opensips
server)

And there is a firewall and we have added x.x.x.3 IP there.

Is it possible there is some network related issue Or any sip profile
parameter we need to set?

--
Thanks,
Rutu Patel

On Tue, Feb 23, 2016 at 1:07 PM, Jurijs Ivolga <jurij.ivo at gmail.com> wrote:

> Hi,
>
> 1) You have very complex set-up and I doubt that you need it.
>
> 2) As far as you have user with ip x.x.x.174 and opensips server with same
> ip x.x.x.174 it very hard to debug. So I propose you to send new log where
> will be difference between user ip and opensips IP.
>
> 3) If you have possibility, try to register directly with a user to
> x.x.x.3 gateway and check if same issue still exists, if there is no such
> issue anymore, then thee is definitely issue in your opensips x.x.x.174 and
> freeswitch x.x.x.166. My point here is that you need to isolate issue and
> to understand what part of your set-up works as expected and what is faulty.
>
> With kind regards,
>
> Jurijs
>
> 2016-02-23 7:51 GMT+02:00 Rutu Patel <rutu.patel at inextrix.com>:
>
>> Thanks for the reply.
>>
>> Got your point about NATing issue and no response of 200 OK and as a
>> resoult ACK Timeout.
>> So, now to resolve the issue, if you can assist, what could be the
>> possible fixies?
>> From where can i start? where to look?
>>
>> Thanks.
>>
>> --
>> Thanks,
>> Rutu Patel
>>
>> <http://www.inextrix.com>
>>
>> On Mon, Feb 22, 2016 at 12:06 PM, Avi Marcus <avi at avimarcus.net> wrote:
>>
>>> 5 second response: 32 seconds is a timer/[network/NAT] issue.
>>>
>>> You have lots of 200s to the user since it's waiting for an ACK and
>>> keeps retrying, but for whatever network reason (router... sip alg?), it
>>> isn't getting one, so it triggers a timer to stop the call.
>>>
>>>
>>> -Avi Marcus
>>> BestFone
>>>
>>> On Mon, Feb 22, 2016 at 8:19 AM, Rutu Patel <rutu.patel at inextrix.com>
>>> wrote:
>>>
>>>> Hello,
>>>>
>>>> Having issue of call dropping after 32 seconds, here are the details-
>>>>
>>>> x.x.x.174: opensips server
>>>> x.x.x.166: freeswitch server
>>>> x.x.x.3:     another opensips server which is registered as gateway on
>>>> above freeswitch server
>>>> x.x.x.6: freeswitch server
>>>> x.x.x.47:  server through which the user is registered
>>>> I am trying to call from xxxx9 to xxxxxxx29858
>>>> xxxxxxx00181 is caller-id name and caller-id number
>>>>
>>>> Call flow is like this:
>>>> registered user -> x.x.x.166 (freeswitch server) -> x.x.x.174 (opensips
>>>> server) -> x.x.x.3 (Gateway) -> x.x.x.6 (freeswitch server)
>>>>
>>>> Outbound-proxy is set to x.x.x.174 in Gateway configuration.
>>>>
>>>> 1) Call is initiated by the user(xxxx9) registered with host x.x.x.174
>>>> 2) Call hit the freeswitch server x.x.x.166
>>>> 3) After '180 Ringing' and '183 Session Progress' packet
>>>> sending-receiving started between 'x.x.x.174' and 'x.x.x.166' through the
>>>> gateway x.x.x.3
>>>> But after 32 seconds call is dropped,
>>>> Within 32 seconds audio is ok from both end so it should not be the RTP
>>>> issue.
>>>> Here I have attached the file with sip logs, you can observer from the
>>>> file that, there are many '200 OK' from x.x.x.174 to x.x.x.166
>>>> and at the end, x.x.x.174 sending 'ACK Timeout' to x.x.x.166 and then
>>>> 'BYE' from x.x.x.166 to x.x.x.174 and call is dropped.
>>>>
>>>> What is wrong here? Any help would be appreciated here.
>>>>
>>>> Here is the file with sip logs
>>>> --
>>>> Thanks,
>>>> Rutu Patel
>>>> <http://www.inextrix.com>
>>>>
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:
>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>> http://www.freeswitch.org
>>>>
>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://confluence.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
>
> Jurijs
>
> 2016-02-23 7:51 GMT+02:00 Rutu Patel <rutu.patel at inextrix.com>:
>
>> Thanks for the reply.
>>
>> Got your point about NATing issue and no response of 200 OK and as a
>> resoult ACK Timeout.
>> So, now to resolve the issue, if you can assist, what could be the
>> possible fixies?
>> From where can i start? where to look?
>>
>> Thanks.
>>
>> --
>> Thanks,
>> Rutu Patel
>>
>> <http://www.inextrix.com>
>>
>> On Mon, Feb 22, 2016 at 12:06 PM, Avi Marcus <avi at avimarcus.net> wrote:
>>
>>> 5 second response: 32 seconds is a timer/[network/NAT] issue.
>>>
>>> You have lots of 200s to the user since it's waiting for an ACK and
>>> keeps retrying, but for whatever network reason (router... sip alg?), it
>>> isn't getting one, so it triggers a timer to stop the call.
>>>
>>>
>>> -Avi Marcus
>>> BestFone
>>>
>>> On Mon, Feb 22, 2016 at 8:19 AM, Rutu Patel <rutu.patel at inextrix.com>
>>> wrote:
>>>
>>>> Hello,
>>>>
>>>> Having issue of call dropping after 32 seconds, here are the details-
>>>>
>>>> x.x.x.174: opensips server
>>>> x.x.x.166: freeswitch server
>>>> x.x.x.3:     another opensips server which is registered as gateway on
>>>> above freeswitch server
>>>> x.x.x.6: freeswitch server
>>>> x.x.x.47:  server through which the user is registered
>>>> I am trying to call from xxxx9 to xxxxxxx29858
>>>> xxxxxxx00181 is caller-id name and caller-id number
>>>>
>>>> Call flow is like this:
>>>> registered user -> x.x.x.166 (freeswitch server) -> x.x.x.174 (opensips
>>>> server) -> x.x.x.3 (Gateway) -> x.x.x.6 (freeswitch server)
>>>>
>>>> Outbound-proxy is set to x.x.x.174 in Gateway configuration.
>>>>
>>>> 1) Call is initiated by the user(xxxx9) registered with host x.x.x.174
>>>> 2) Call hit the freeswitch server x.x.x.166
>>>> 3) After '180 Ringing' and '183 Session Progress' packet
>>>> sending-receiving started between 'x.x.x.174' and 'x.x.x.166' through the
>>>> gateway x.x.x.3
>>>> But after 32 seconds call is dropped,
>>>> Within 32 seconds audio is ok from both end so it should not be the RTP
>>>> issue.
>>>> Here I have attached the file with sip logs, you can observer from the
>>>> file that, there are many '200 OK' from x.x.x.174 to x.x.x.166
>>>> and at the end, x.x.x.174 sending 'ACK Timeout' to x.x.x.166 and then
>>>> 'BYE' from x.x.x.166 to x.x.x.174 and call is dropped.
>>>>
>>>> What is wrong here? Any help would be appreciated here.
>>>>
>>>> Here is the file with sip logs
>>>> --
>>>> Thanks,
>>>> Rutu Patel
>>>> <http://www.inextrix.com>
>>>>
>>>>
>>>> _________________________________________________________________________
>>>> Professional FreeSWITCH Consulting Services:
>>>> consulting at freeswitch.org
>>>> http://www.freeswitchsolutions.com
>>>>
>>>> Official FreeSWITCH Sites
>>>> http://www.freeswitch.org
>>>> http://confluence.freeswitch.org
>>>> http://www.cluecon.com
>>>>
>>>> FreeSWITCH-users mailing list
>>>> FreeSWITCH-users at lists.freeswitch.org
>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>>> UNSUBSCRIBE:
>>>> http://lists.freeswitch.org/mailman/options/freeswitch-users
>>>> http://www.freeswitch.org
>>>>
>>>
>>>
>>> _________________________________________________________________________
>>> Professional FreeSWITCH Consulting Services:
>>> consulting at freeswitch.org
>>> http://www.freeswitchsolutions.com
>>>
>>> Official FreeSWITCH Sites
>>> http://www.freeswitch.org
>>> http://confluence.freeswitch.org
>>> http://www.cluecon.com
>>>
>>> FreeSWITCH-users mailing list
>>> FreeSWITCH-users at lists.freeswitch.org
>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>>> http://www.freeswitch.org
>>>
>>
>>
>> _________________________________________________________________________
>> Professional FreeSWITCH Consulting Services:
>> consulting at freeswitch.org
>> http://www.freeswitchsolutions.com
>>
>> Official FreeSWITCH Sites
>> http://www.freeswitch.org
>> http://confluence.freeswitch.org
>> http://www.cluecon.com
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
>
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