[Freeswitch-users] Best practices for determining if originated call is answered by human or voicemail system?

Christopher Rienzo cmrienzo at gmail.com
Wed Feb 3 22:50:58 MSK 2016


I wouldn't use beep detection in a dialer application, but it could be
useful in something like follow me to reduce the occurrence of voicemails
being left on subscriber phones.

On Wed, Feb 3, 2016 at 2:28 PM, Bob Hartwig <bobjectsfreeswitch at gmail.com>
wrote:

> I have a client that needs to reliably detect if their outbound calls are
> answered by a human or voicemail system, so that they can take different
> actions based on that determination.
>
> I looked at the AVMD module documentation at
> https://freeswitch.org/confluence/display/FREESWITCH/mod_avmd , and it
> seems to indicate that this simply detects a beep, i.e. it does not use
> talking / silence heuristics into account to determine if the call is
> answered by a human or machine.
>
> Am I correct about that?  How is this intended to be used, do I assume
> that the call is answered by a human until this module sends
> a avmd%3A%3Abeep event to me?  How do others use this module or other
> techniques to determine human / machine answer to outbound calls with
> Freeswitch?
>
> Thanks!
> Bob
>
>
>
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