[Freeswitch-users] mod_callcenter and agents disconnected

Victor Medina vittico at gmail.com
Tue Dec 20 15:09:10 MSK 2016


Excellent!


Sin mas a que hacer referencia,

Victor Medina

On Mon, Dec 19, 2016 at 7:50 PM, Antonio Silva <asilva at wirelessmundi.com>
wrote:

> hi,
>
> there is a pull request that i'm working to add that  feature, so you can
> put the action to execute if the agent answers not registered, the same way
> as it is now with the option no-answer.
>
> Tomorrow i should do the commit so Italo Rossi can review it, the link
> where you can follow the work:
>
> https://freeswitch.org/stash/projects/FS/repos/freeswitch/
> pull-requests/1099/overview
>
>
>
> On 12/19/2016 11:36 PM, Victor Medina wrote:
>
> Hello guys!
>
> I have been working with mod callcenter today and noted something. If
> logged as an agent and shutdown the softphone, FS shows the extension when
> off, but keep the agent as Available, is there any way to  change agent
> status when a registration dies?
>
> freeswitch at internal> callcenter_config agent list
> name|system|uuid|type|contact|status|state|max_no_answer|
> wrap_up_time|reject_delay_time|busy_delay_time|no_
> answer_delay_time|last_bridge_start|last_bridge_end|last_
> offered_call|last_status_change|no_answer_count|calls_
> answered|talk_time|ready_time
> operador127 at soporte|single_box||callback|[call_timeout=10]user/127@
> ${domain_name}|Available|Waiting|20|10|10|40|0|0|0|0|1482186051|0|0|0|0
> operador128 at soporte|single_box||callback|[call_timeout=10]user/128@
> ${domain_name}|Available|Waiting|20|10|10|40|0|0|0|0|1482186045|0|0|0|0
> operador126 at soporte|single_box||callback|[call_timeout=10]user/126@
> ${domain_name}|Logged Out|Waiting|20|10|10|40|0|0|0|0|1482185645|0|0|0|0
> operador129 at soporte|single_box||callback|[call_timeout=10]user/129@
> ${domain_name}|Logged Out|Waiting|20|10|10|40|0|0|0|0|1482185645|0|0|0|0
> operador148 at soporte|single_box||callback|[call_timeout=10]user/148@
> ${domain_name}|Logged Out|Waiting|20|10|10|40|0|0|0|0|1482185645|0|0|0|0
> operador149 at soporte|single_box||callback|[call_timeout=10]user/149@
> ${domain_name}|Logged Out|Waiting|20|10|10|40|0|0|0|0|1482185645|0|0|0|0
> operador999 at soporte|single_box||callback|[call_timeout=10]user/999@
> ${domain_name}|Logged Out|Waiting|5|10|10|40|0|0|0|0|1482185645|0|0|0|0
> +OK
>
>
> Sin mas a que hacer referencia,
>
> Victor Medina
>
>
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