[Freeswitch-users] mod_callcenter agents stuck in "in queue call" state with status = 'Available"

Ítalo Rossi italo at freeswitch.org
Fri Nov 13 23:24:25 MSK 2015

callcenter_config agent set state testagent Waiting

What version are you using?

Open a JIRA with debug logs and steps to reproduce.

> On 12 de nov de 2015, at 05:34, Ashwin Rath <ashwinrath at gmail.com> wrote:
> Hi All
> I have been using mod_callcenter for a project where i often encounter one odd agent not receiving calls even though his status is available. On checking further i find that the state of the agent is "In queue call".
> Is there any CLI call that can be used to force the agent back to Waiting state so he may be offered calls ? 
> -- 
> Ashwin Kumar Rath
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