[Freeswitch-users] FIFO and Bridge Help

Dustin Torres dustingtorres at gmail.com
Fri Nov 13 07:50:24 MSK 2015


I am new to freeswitch and so far so good, but have a question I cannot
find a solution for in the docs.

I have a FIFO (may switch to mod_callcenter) and I have a few users logged
in. I am trying to place outbound calls into the FIFO that will not
originate until an agent has answered, and then the outbound call will
begin ringing. What is the best way to do this?

Currently I have the outbound call parked and then bridged when an agent
picks up, but this means the outbound call can pickup first.

I have a custom app that is placing these calls into the FIFO, I just want
to make sure agents called into the FIFO (consumers) are called first
before the outbound call.

Any help is much appreciated.

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