[Freeswitch-users] Mod_callcenter in a load balancing environment

Laurent Demont demont.laurent at gmail.com
Tue Nov 10 18:51:04 MSK 2015

Hello Freeswitch Community,

I'm currently working on setting up a call-center solution for my company
and as we are used to work with Freeswitch, I wanted to look at that
solution first.
The mod_callcenter seems to do exactly what I want but there's one point
that is kinda critical: the solution should be horizontaly scalable (easy
to add some new servers without interferring the work in progress) so the
calls dedicated to a single queue might not be on a single server.

Thus is it possible to interconnect multiple Freeswitch servers to a single
(shared) database in order to handle many call centers and so share the
load between the servers?
If not, is there a way to easily load balance calls between multiple FS
servers (still only in mod_callcenter context) or must the calls related to
one queue be on a single server ?

Thanks in advance for your help,

Best regards
Laurent Demont
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