[Freeswitch-users] New FreeSWITCH monitoring dashboard - Open Source
apappas
apappas at gnostix.gr
Fri Nov 6 09:42:57 MSK 2015
Hi Guillermo,Can you help me reproduce a call in your way?BTW I also connect through ESL so is not the cdrs the issue but the messages generated in every call you make. Right now I get for two legged calls, 2 answers and 2 hangups. With these messages I track the state of the call.
Regards,Alex
Sent from my Samsung device
-------- Original message --------
From: Guillermo Ruiz Camauer <grcamauer at gmail.com>
Date: 11/5/2015 22:07 (GMT+02:00)
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
Subject: Re: [Freeswitch-users] New FreeSWITCH monitoring dashboard - Open Source
Alex,
I have an external process that connects to FS through ESL and dials outbound calls and plays IVR prompts (phone surveys). They are all one legged calls (FS dialing out). I think that the problem is that my external process handles CDRs, not FS.
Regards,
Guillermo
On Thu, Nov 5, 2015 at 3:32 PM, Alex Pappas <apappas at vieras.eu> wrote:
Hi Guillermo,
Can you provide me an example on how you use FS? Ideally you could send me the events generated from a call, otherwise you could describe the scenario of the call in words so I can reproduce..
Cheers,Alex
On Thu, Nov 5, 2015 at 6:12 PM, Guillermo Ruiz Camauer <grcamauer at gmail.com> wrote:
Alex,
Thanks for getting back.
Please let me know if you ever get it to work for one legged calls, as that is all we do!
I didn't think you could extract any RTP quality measure from the heartbeat. Probably need to do some packet sniffing for that.
Regards,
Guillermo
On Wed, Nov 4, 2015 at 4:22 AM, Alex Pappas <apappas at vieras.eu> wrote:
Hi Guillermo,
First of all thank you for your feedback!
Concerning 1, ASR, ACD and RTP Quality should work only for completed calls. If your where getting empty table that means that the calls are not terminated normally.That also goes to point 2 where you are testing with one leg calls (IVR). We have tested the system with calls that are coming inside FS and they are terminated from an other Provider.
Concerning 3, We are aware of this and in the next releases we will introduce the customer and the provider by IP, prefix or both.
Concerning 4,5 we are getting these numbers from the FS Heartbeat. maybe we have to reconcider these two..
We are also thinking to add functionality for extra FS boxes in the near future.
Concerning the connection to port 8021, you had problem because it was hardcoded from us :(. I will change this and let you know..
Thank you for your feedback,
Alex
On Tue, Nov 3, 2015 at 12:05 AM, Guillermo Ruiz Camauer <grcamauer at gmail.com> wrote:
Alex / Nathan,
Telneting to port 5000 works OK. It seems that the program is not accepting the PORT and always going to port 8021.
I have changed my configuration on the FS side from port 5000 to port 8021 and now it connects! I have placed several hundred calls and have the following comments / questions:
1) View Details works for Concurrent Calls and for Failed Calls, but NOT for ASR, ACD or RTP Quality. The latter 3 always return Invalid JSON Response. I have inspected using browser tools (Chrome) and the response is EMPTY in all 3 cases.
2) Concurrent Calls seems to be an ever increasing number. It never goes back down, even when the box is idle. Note that when the box is idle, DETAILS returns 0 records which is OK, but the number displayed in the Summary is always non-zero, and increasing. If it matters, all my calls are one legged outbound calls (Outbound IVR).
3) Because my SIP provider requires me to prepend an account number before all dial strings, your software thinks all my calls are to BRUNEI... There should be some way to strip the first n digits so that it reads the actual dialed number.
4) Sessions/Sec was always stuck at 120. No matter what the box was doing.
5) RTP Quality was always 100.
Aside from these problems, the program seems very responsive and well thought out. It will be a great tool to monitor several FS boxes.
Regards,
Guillermo
On Mon, Nov 2, 2015 at 4:34 PM, Alex Pappas <apappas at vieras.eu> wrote:
You could also try to telnet your FS instance from a different box to port 5000. If that works or not could tell us a lot.
On Mon, Nov 2, 2015 at 9:14 PM, Alex Pappas <apappas at vieras.eu> wrote:
Hi Guillermo,Can you open port 8021 just for testing purposes? That could eliminate some possible confusion.
Thank you,Alex
On Mon, Nov 2, 2015 at 6:31 PM, Guillermo Ruiz Camauer <grcamauer at gmail.com> wrote:
Nathan,
I think that it is not taking the port number. I have opened ESL on port 5000, but the program complains that it cannot connect to port 8021. As far as I can tell, port 8021 has something to do with remote hash from mod_hash. Does that module need to be configured?
Regards,
Guillermo
On Sat, Oct 31, 2015 at 5:12 AM, apappas <apappas at gnostix.gr> wrote:
Nathan thanks for the reply,Probably the problem is that the connection is not open, but still you are receiving the wrong error. I will have a look..
Let us know if you were able to connect.
Regards,Alex
Sent from my Samsung device
-------- Original message --------
From: Nathan Neulinger <nneul at mst.edu>
Date: 10/31/2015 03:05 (GMT+02:00)
To: FreeSWITCH Users Help <freeswitch-users at lists.freeswitch.org>
Subject: Re: [Freeswitch-users] New FreeSWITCH monitoring dashboard - Open
Source
Make sure you've enabled remote ESL socket connections. Normally it's bound to localhost only.
autoload_configs/event_socket.conf.xml -> listen-ip
-- Nathan
On 10/30/2015 04:12 PM, Guillermo Ruiz Camauer wrote:
> Thank you for publishing this! I have looked at the on-line demo and decided to give it a try.
>
> I have installed on a server and I am trying to connect to another server which has FS installed.
> In the SETUP-CONNECTIONS page I am putting the IP address of my FS server (local LAN), 5000 for port and the ESL
> password. When I try to login I get an error about not being able to connect to port 8021. What am I missing?
>
> Guillermo
>
> On Fri, Oct 30, 2015 at 4:20 PM, Alex Pappas <apappas at vieras.eu <mailto:apappas at vieras.eu>> wrote:
>
> For a start do you think you can use the current version? Is in any help for your installations?
> We need to get an overall feedback so we understand what needs to be developed first. We will create a priority list
> with your features.
>
> Guys our joy is this software to be useful and be used by you, so please let us know about the above.
>
> Cheers,
> Alex
>
>
> On Fri, Oct 30, 2015 at 12:17 AM, Sergey Safarov <s.safarov at gmail.com <mailto:s.safarov at gmail.com>> wrote:
>
> Very interest idea.
> For me will be helpful:
>
> 1. multi tenant support;
> 2. callcenter statistics
> 1. query length, average query wait time, query received calls, query answered calls, query abandoned calls;
> 2. agent statistic like talk time, answered calls, non answered calls;
> 3. oAuth support
>
>
> On Fri, Oct 30, 2015 at 12:04 AM, Alex Pappas <apappas at vieras.eu <mailto:apappas at vieras.eu>> wrote:
>
> Hey guys,
>
> We would love some feedback. What kind of features do you need to see in real time? How can we improve?
>
> Many thanks,
> Alex
>
> On Thu, Oct 29, 2015 at 9:42 PM, servtelar <servtelar at gmail.com <mailto:servtelar at gmail.com>> wrote:
>
> Niiice! Congrats!
>
>
>> On Oct 29, 2015, at 2:59 PM, apappas <apappas at gnostix.gr <mailto:apappas at gnostix.gr>> wrote:
>>
>>
>>
>> Dear all,
>>
>> For the past 4 months I've been working with two other colleagues (in Cc) on an OpenSource project to
>> monitor the FreeSWITCH Softswitch in real-time via ESL events.
>>
>> Our background is in Telecoms so that is where we're coming from with the dashboard: You can see live
>> call numbers, and you can click and drill down to see call details. We also provide KPIs like ASR,
>> ACD, Dialcodes matching etc. - functionalities that will help anyone using FreeSWITCH as a SBC or
>> using FreeSWITCH to pass traffic that's originated from a sip proxy like Kamailio or OpenSips, and
>> also to help users understand what is happening in their FreeSWITCH instances in real-time.
>>
>> Here's the git account <https://github.com/gnostix/freeswitch-monitoring>, and the live instance of
>> the dashboard is here <http://fs-moni.cloudapp.net:8080/>. The credentials are *admin/admin*
>>
>> I hope you will find it useful and we are awaiting for your feedback!
>>
>> Thanks for taking the time to read this rather long email!
>>
>>
>>
>> Kind Regards
>>
>> Alex
>> _________________________________________________________________________
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>> http://www.freeswitchsolutions.com
>>
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>>
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>
>
> _________________________________________________________________________
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> http://www.freeswitchsolutions.com
>
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> http://confluence.freeswitch.org
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>
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>
> --
> Alexandros Pappas | Business Development | Vieras
> Phone: +30 6937630910 <tel:%2B30%206937630910>
> Email: apappas at vieras.eu <mailto:apappas at vieras.eu>
> Skype: alex.pappas1
> Twitter: @rebel_alx
>
>
>
>
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