[Freeswitch-users] Voice prompt cannot be played in FreeSWITCH(No sound)

[david.fu at oocl.com]

Hi All,

We are new to FreeSWTICH and are trying to play voice prompt using dial plan in FreeSWITCH. However, we couldn't hear any sound.  Would you please give us some hints ? We have shown the SIP log as belows. Thanks.

Best Regards,
David

SIP Logs:
   ------------------------------------------------------------------------
2015-08-11 12:54:46.449941 [DEBUG] sofia.c:6715 Channel sofia/internal/10810609 at 146.222.181.146 entering state [ready][200]
2015-08-11 12:54:46.749969 [DEBUG] switch_rtp.c:6462 Correct audio ip/port confirmed.
recv 409 bytes from tcp/[146.222.181.146]:36548 at 12:54:48.462120:
   ------------------------------------------------------------------------
   OPTIONS sip:146.222.181.242:5060 SIP/2.0
   Via: SIP/2.0/TCP 146.222.181.146:5060;branch=z9hG4bK13f66bc21f08
   From: <sip:146.222.181.146>;tag=1154629128
   To: <sip:146.222.181.242>
   Date: Tue, 11 Aug 2015 05:09:01 GMT
   Call-ID: 12c4da00-5c91836d-13eb-92b5de92 at 146.222.181.146
   User-Agent: Cisco-CUCM8.5
   CSeq: 101 OPTIONS
   Contact: <sip:146.222.181.146:5060;transport=tcp>
   Max-Forwards: 0
   Content-Length: 0

   ------------------------------------------------------------------------
send 731 bytes to tcp/[146.222.181.146]:36548 at 12:54:48.462394:
   ------------------------------------------------------------------------
   SIP/2.0 200 OK
   Via: SIP/2.0/TCP 146.222.181.146:5060;branch=z9hG4bK13f66bc21f08;rport=36548
   From: <sip:146.222.181.146>;tag=1154629128
   To: <sip:146.222.181.242>;tag=02ZDZ4QQvXKtg
   Call-ID: 12c4da00-5c91836d-13eb-92b5de92 at 146.222.181.146
   CSeq: 101 OPTIONS
   Contact: <sip:146.222.181.242>
   User-Agent: FreeSWITCH-mod_sofia/1.7.0+git~20150810T224801Z~28ae331c93~64bit
   Accept: application/sdp
   Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
   Supported: timer, path, replaces
   Allow-Events: talk, hold, conference, presence, as-feature-event, dialog, line-seize, call-info, sla, include-session-description, presence.winfo, message-summary, refer
   Content-Length: 0

   ------------------------------------------------------------------------
2015-08-11 12:54:49.029981 [DEBUG] switch_ivr_play_say.c:1805 done playing file /usr/local/freeswitch/sounds/en/us/callie/ivr/ivr-welcome_to_freeswitch.wav
EXECUTE sofia/internal/10810609 at 146.222.181.146 sleep(500)
2015-08-11 12:54:49.549962 [NOTICE] switch_core_state_machine.c:315 sofia/internal/10810609 at 146.222.181.146 has executed the last dialplan instruction, hanging up.
2015-08-11 12:54:49.549962 [NOTICE] switch_core_state_machine.c:317 Hangup sofia/internal/10810609 at 146.222.181.146 [CS_EXECUTE] [NORMAL_CLEARING]
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:539 (sofia/internal/10810609 at 146.222.181.146) State EXECUTE going to sleep
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:473 (sofia/internal/10810609 at 146.222.181.146) Running State Change CS_HANGUP
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:739 (sofia/internal/10810609 at 146.222.181.146) Callstate Change ACTIVE -> HANGUP
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:741 (sofia/internal/10810609 at 146.222.181.146) State HANGUP
2015-08-11 12:54:49.549962 [DEBUG] mod_sofia.c:431 Channel sofia/internal/10810609 at 146.222.181.146 hanging up, cause: NORMAL_CLEARING
2015-08-11 12:54:49.549962 [DEBUG] mod_sofia.c:484 Sending BYE to sofia/internal/10810609 at 146.222.181.146
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:60 sofia/internal/10810609 at 146.222.181.146 Standard HANGUP, cause: NORMAL_CLEARING
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:741 (sofia/internal/10810609 at 146.222.181.146) State HANGUP going to sleep
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:508 (sofia/internal/10810609 at 146.222.181.146) State Change CS_HANGUP -> CS_REPORTING
2015-08-11 12:54:49.569947 [DEBUG] switch_core_state_machine.c:473 (sofia/internal/10810609 at 146.222.181.146) Running State Change CS_REPORTING
2015-08-11 12:54:49.569947 [DEBUG] switch_core_state_machine.c:827 (sofia/internal/10810609 at 146.222.181.146) State REPORTING



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