[Freeswitch-users] Capturing call time of IVR Menus

[Chris Tunbridge]

Vishal you should be able to look at the transfer stamps between when they
were transferred to the IVR extension and when they were transferred away
inside your mod_xml_cdr.

Other than that you could write a variable like so at the start

<action application="set"
data="ivr_${destination_number}_start=${strepoch()}"/>

and this at the end

<action application="set"
data="ivr_${destination_number}_end=${strepoch()}"/>

But this makes it add more items to the XML-CDR and i think the best way is
probably to just use the transfer times.


On Wed, Apr 22, 2015 at 1:01 PM, Vishal Kakkar <vishal.kakkar at gmail.com>
wrote:

> Hi all,
>
> I got requirement to capture details about-
> how much time caller spent with each menu item in IVR, during his call.
>
> Any one please help, how can we capture this?
> I am already using mod-xml-cdr for call record capturing.
>
> Thanks
> Vishal.
>
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