[Freeswitch-users] Problem in setting configuration files

Michael Collins msc at freeswitch.org
Tue Sep 30 03:02:39 MSD 2014

This is a common issue with folks using ACLs. The first line of your log
actually is the clue you need:
2014-09-29 13:15:42.651108 [DEBUG] sofia.c:5798 IP Approved
by acl "domains[]". Access Granted.

The IP address is allowed which means that there is no SIP auth challenge.
Since there is no SIP auth challenge FreeSWITCH does not necessarily know
that IP address is for user 1001. (During the SIP auth
challenge the SIP client will provide the username and password from which
FreeSWITCH can infer who the user really is.)

Two basic choices:
Use SIP auth challenge (i.e. remove from the "domains" ACL)
Add a cidr="" entry in your
conf/directory/default/1001.xml file

See the brian.xml file and/or the wiki for details on the cidr trick.


On Mon, Sep 29, 2014 at 8:32 AM, Manish Talwar <manish.talwar at zaristo.com>

>  Hi,
>  Thanks  for your suggestion, I have make some changes in FSClient and
> freeswitch conf files. [INCOMPATIBLE_DESTINATION] problem has been
> resolved now, but still I am not able to run "demo_ivr" by calling 5000
> with default User 1001 by FSClient.
>  Please find attached Log file as an attachment, Its hangup the call
> after processing the call:
> mod_dialplan_xml.c:418 Processing Manish Talwar->5000 in context public
>  Please review the log file and let me know where I need to make some
> changes now?
>  Regards,
> Manish Talwar
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