[Freeswitch-users] Help Required for Outbound call

Manish Talwar manish.talwar at zaristo.com
Mon Oct 27 14:52:26 MSK 2014


As you suggested, I have tried to make a call. I am able to call from our IVR app to SIP ID (FSClient). But I got some problem while calling to mobile number.

We are trying to integrate Nexmo a third-party system? for calling to mobile (Domestic or International call both), we have creating an account in Nexmo and added one US number in Nexmo panel. As per Nexmo details,I have make the changes in FreeSwitch and added Gateway file under Sip_Profile/External folder & configured default FreeSwitch dialplan (01_example.com.xml and 01_custom.xml) .

When I make a call to a mobile number, its running a dialplan:

Dialplan: portaudio/5000 Action bridge(sofia/gateway/

and after that its hangup and throw an error as:

2014-10-27 16:54:01.232344 [INFO] mod_dptools.c:3234 Originate Failed.  Cause: NORMAL_TEMPORARY_FAILURE

Please find the log for this call and also gateway & configured dialplan as an attachment and suggest me what do I need to  for making a call to mobile number.


Manish Talwar

From: Michael Collins <msc at freeswitch.org>
Sent: 22 October 2014 04:54
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] Help Required for Outbound call

mod_httapi is for controlling calls that have already been established. To generate new calls from a third-party system you'll need to use the event socket and the originate API command. You should start here for event socket info:

Look up the originate command and try it out from fscli. Once you figure out how to generate calls manually with originate commands at fscli then you can work on having your 3rd-party app do those calls via the event socket.


On Tue, Oct 21, 2014 at 5:49 AM, Manish Talwar <manish.talwar at zaristo.com<mailto:manish.talwar at zaristo.com>> wrote:


We have successfully integrated FreeSwitch with our current web based IVR application by "httapi", Its working fine as per our requirement. We have setup FreeSwitch on our "linux EC2 AWS Server",  and its successfully handshaking our IVR application with FreeSwitch.

Now, we need to integrate out?bound call in our application, i.e. "to make an international call" or "Speak to Customer Care Executive". I have looked about httapi "dial" command for this purpose, but I am not able to make a call by this command.

Please suggest me whether we can make a Outbound call by HTTAPI "Dial" command or Is there any other ways to do this task. Please share some examples of XML Request which we need to send in FreeSwitch for making a call via HTTAPI.

Also, we are planning to integrate "NEXMO" in our application. Please share some helpful links for integrating it with FreeSwitch if possible.



Manish Talwar

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