[Freeswitch-users] Outbound Caller ID in a multi-Department environment

Steven Schoch schoch+freeswitch.org at xwin32.com
Wed Oct 15 22:53:07 MSD 2014

It should just work with the example dialplan, if you set the variables.
In my default dialplan, in an outbound file, I have this extension:

   <extension name="domestic 10-digit">
    <condition field="destination_number"
      <action application="set"
      <action application="set"
      <action application="set" data="effective_callee_id_number=$1"/>
      <action application="set"
      <action application="set" data="ignore_display_updates=true"/>
      <!-- If your provider does not provide ringback (180 or 183) you may
        ringback by uncommenting the following line. -->
      <!-- action application="ringback" /-->
      <!-- try an E.164 route -->
      <action application="set" data="continue_on_fail=true"/>
      <action application="enum" data="1$1 e164.org"/>
      <action application="bridge" data="${enum_auto_route}"/>
      <action application="enum" data="1$1 e164.arpa"/>
      <action application="bridge" data="${enum_auto_route}"/>
      <action application="bridge"

This sets the CID number to the outbound_caller_id_number, which is a
variable for each entry in the directory. A typical directory entry will
look like this:

  <user id="516">
...user stuff here...
      <variable name="toll_allow" value="domestic,international,local"/>
      <variable name="accountcode" value="516"/>
      <variable name="user_context" value="default"/>
      <variable name="effective_caller_id_name" value="Damian Mendola"/>
      <variable name="effective_caller_id_number" value="516"/>
      <variable name="outbound_caller_id_name"
      <variable name="outbound_caller_id_number"
      <variable name="callgroup" value="sales"/>

Some phones have a different outbound_caller_id, but most use our main
line, which is set in vars.xml.


On Wed, Oct 15, 2014 at 9:06 AM, Joel White <joelewhite at gmail.com> wrote:

> I am having an issue setting up CID for individual extensions
> I am running out of a PostgreSQL DB and have created a Users Table
> Using Lua I am dynamically generating the Directory
> I have a column in the table for CID, but have been unsuccessful in
> implementing CID for outbound calling
> I want the extension to display internally, but to add CID when calling
> outside of the system
> How can I implement this?  And can it be done using Lua to dynamically
> lookup in the DB for each users CID?
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