[Freeswitch-users] Playing on hold music for certain inbound numbers

Tom Angle tangle70 at gmail.com
Wed Oct 8 01:21:42 MSD 2014


Thanks that was a huge help and I got it working thanks a million.

Tom

On 10/7/2014 3:30 PM, Michael Collins wrote:
> I think that's a copy & paste error. Shouldn't be checking against 
> "effective_caller_id_number" variable. Try replacing it just with 
> "caller_id_number" and see what happens.
>
> Hint - checkout this line:
> Dialplan: sofia/internal/1005 at 192.168.31.10 
> <mailto:sofia/internal/1005 at 192.168.31.10> Regex (FAIL) [set my hold 
> music] effective_caller_id_number() =~ /^(1000)$/ break=on-true
>
> Note the empty parentheses right after "effective_caller_id_number" - 
> this indicates that the variable had no value at the time of the 
> evaluation. If the variable had had a value then you would see the 
> value in the parens. Knowing that tidbit will help you tremendously as 
> you learn how to debug dialplan processing issues.
>
> Have fun!
>
> -Michael
>
>
>
> On Tue, Oct 7, 2014 at 8:25 AM, Tom Angle <tangle70 at gmail.com 
> <mailto:tangle70 at gmail.com>> wrote:
>
>     I tried the below code and it failed to set the variable. I posted
>     the full log in pastebin.
>
>     Dialplan: sofia/internal/1005 at 192.168.31.10
>     <mailto:sofia/internal/1005 at 192.168.31.10> Regex (FAIL) [set my
>     hold music] effective_caller_id_number() =~ /^(1000)$/ break=on-true
>     Dialplan: sofia/internal/1005 at 192.168.31.10
>     <mailto:sofia/internal/1005 at 192.168.31.10> Regex (FAIL) [set my
>     hold music] effective_caller_id_number() =~ /^(1005)$/ break=on-true
>
>     I am not sure why setting this variable failed. I set console
>     loglevel DEBUG. Is there some other way to get more info on why it
>     failed? Thanks
>
>     Tom
>
>     On 10/3/2014 5:27 PM, Michael Collins wrote:
>>     In the long term I would create some sort of lookup, like using a
>>     Lua script and database. However, in the short term you could do
>>     something very simple, like create a utility extension whose sole
>>     job it is to set the my_hold_music variable. Then you can play
>>     the hold music in the extension for 4000. Here's a sample:
>>
>>     <extension name="set my hold music" continue="true">
>>     <condition break="never">
>>         <!-- default to standard hold music -->
>>         <action application="set" data="my_hold_music=${hold_music}"/>
>>     </condition>
>>     <condition field="effective_caller_id_number"
>>     expression="^(1000)$" break="on-true">
>>     <action application="set" data="my_hold_music=/path/to/file1.wav"/>
>>     </condition>
>>     <condition field="effective_caller_id_number"
>>     expression="^(1001)$" break="on-true">
>>     <action application="set" data="my_hold_music=/path/to/file2.wav"/>
>>       </condition>
>>     <!-- add a condition for each caller id value... -->
>>     </extension>
>>
>>     <extension name="x4000">
>>       <condition field="destination_number" expression="^(4000)$">
>>         <action application="answer"/>
>>         <action application="sleep" data="1000"/>
>>         <action application="playback" data="${my_hold_music}"/>
>>       </condition>
>>     </extension>
>>
>>     Play around with that and see what happens. Don't forget about
>>     the standard disclaimer
>>     <https://wiki.freeswitch.org/wiki/Reporting_Bugs#Standard_Disclaimer>.
>>     :)
>>     -MC
>>
>>     On Fri, Oct 3, 2014 at 1:40 PM, Tom Angle <tangle70 at gmail.com
>>     <mailto:tangle70 at gmail.com>> wrote:
>>
>>         In plain english. I want an incoming SIP call to user 4000 to
>>         go directly to hold and play a wav file. Also I want to
>>         assign different wav file to different incoming numbers. This
>>         was a customer can choose what on hold music their clients
>>         will hear.
>>
>>         I posted the cli output in pastebin under Tom Angle. Thanks
>>
>>         Tom
>>
>>         On 10/3/2014 3:17 PM, Michael Collins wrote:
>>>         Welcome to FreeSWITCH!
>>>
>>>         The folks around here will be happy to help. In this case I
>>>         believe they/we just need some additional information. I
>>>         recommend that you get a console debug log and drop it into
>>>         pastebin.freeswitch.org <http://pastebin.freeswitch.org> and
>>>         set the syntax highlight to "FreeSWITCH Log".
>>>
>>>         Also, it would probably help if you gave us a plain language
>>>         description of what you are trying to do with that dialplan
>>>         snippet. I see a lot of anti-actions which may or may not be
>>>         what you need. Maybe a brief description would help,
>>>         something like: "When caller id 1005 calls in, play
>>>         file1.wav and then hangup."
>>>
>>>         Lastly I recommend reviewing this wiki page:
>>>         https://confluence.freeswitch.org/display/FREESWITCH/Troubleshooting+Debugging
>>>
>>>         It will get you on the right path for figuring out what
>>>         information to collect for the troubleshooting process.
>>>
>>>         -Michael
>>>
>>>         On Fri, Oct 3, 2014 at 8:47 AM, Tom Angle
>>>         <tangle70 at gmail.com <mailto:tangle70 at gmail.com>> wrote:
>>>
>>>             I am new to Freeswitch.
>>>
>>>             I am trying to create a MOH server for our Metaswitch.
>>>             Currently I have
>>>             it working, but it will only play on audio file. I would
>>>             like to set it
>>>             up to play a particular audio depending on the inbound
>>>             phone number. The
>>>             below code is in my dialplan/default.xml and does not
>>>             work. Could
>>>             someone tell me what I am doing wrong? Thanks for any help.
>>>
>>>
>>>                  <extension name="4000_hold_music">
>>>                    <condition field="effective_caller_id_number"
>>>             expression="^(1000)$">
>>>                      <action application="answer"/>
>>>                      <action application="execute_extension"
>>>             data="is_secure XML
>>>             features"/>
>>>                      <action application="playback"
>>>             data="$${hold_music}"/>
>>>                      <anti-action application="set"
>>>             data="zrtp_secure_media=true"/>
>>>                      <anti-action application="answer"/>
>>>                      <anti-action application="execute_extension"
>>>             data="is_zrtp_secure XML features"/>
>>>                      <anti-action application="playback"
>>>             data="/music/music1.wav"/>
>>>                    </condition>
>>>
>>>                    <condition field="effective_caller_id_number"
>>>             expression="^(1005)$">
>>>                      <action application="answer"/>
>>>                      <action application="execute_extension"
>>>             data="is_secure XML
>>>             features"/>
>>>                      <action application="playback"
>>>             data="$${hold_music}"/>
>>>                      <anti-action application="set"
>>>             data="zrtp_secure_media=true"/>
>>>                      <anti-action application="answer"/>
>>>                      <anti-action application="execute_extension"
>>>             data="is_zrtp_secure XML features"/>
>>>                      <anti-action application="playback"
>>>             data="/music/music4.wav"/>
>>>                    </condition>
>>>                  </extension>
>>>
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>>
>>
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>>
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>>
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