[Freeswitch-users] troubles with regex in mod_ivr?

[Борисов, Дмитрий]

>From the FreeSWITCH Wiki (
https://wiki.freeswitch.org/wiki/IVR_Menu#How_to_route_the_call_if_no_DTMF_is_pressed
):
How to route the call if no DTMF is pressed

First, define the IVR main menu like this:

    <menu name="ivr-test"
	  greet-long="/usr/local/freeswitch/sounds/greetings.wav"
	  timeout="10000"
	  inter-digit-timeout="2000"
	  max-failures="1"
	  max-timeouts="2"
	  digit-len="1">
      <entry action="menu-exec-app" digits="1" param="bridge
sofia/internal/1001%10.10.10.10"/>
      <entry action="menu-exec-app" digits="2" param="bridge
sofia/internal/1002%10.10.10.10"/>
      <entry action="menu-exec-app" digits="3" param="bridge
sofia/internal/1003%10.10.10.10"/>
    </menu>

and then in your dialplan, you need:


   <extension name="from_carrier_to_ivr-test">
      <condition field="destination_number" expression="^15559876543$">
	<action application="set" data="hangup_after_bridge=true"/>
        <action application="ivr" data="ivr-test"/>
        <action application="bridge" data="sofia/internal/1000%10.10.10.10"/>
      </condition>
    </extension>

With this config, if the IVR manages to bridge the call, it will hang up
when the bridge ends.

But if no DTMF is sent, twice in a row (max-timeouts control that),
FreeSWITCH will exit the IVR menu and process the next dialplan line, which
bridges to 1000.

2014-11-12 2:13 GMT+03:00 Michael Collins <msc at freeswitch.org>:

> Test to confirm but if no digits are dialed and the IVR times out then it
> should move on in the dialplan. You can have the 'exit' action just be the
> next thing in the dp.
> -MC
>
> On Mon, Nov 10, 2014 at 7:50 AM, Денис <denis at ringme.ru> wrote:
>
>> We need action on timeout, made digits = "/^$/" - nothing.
>> How to do it correctly?
>>
>>
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>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> Official FreeSWITCH Sites
> http://www.freeswitch.org
> http://confluence.freeswitch.org
> http://www.cluecon.com
>
> FreeSWITCH-users mailing list
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> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
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-- 
С уважением,
Борисов Дмитрий
ответственный за разработку VoIP решения
системный администратор отдела облачных технологий
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