[Freeswitch-users] Caller ID - Not Defined when executing dialplan, although Lua script is pulling CID from Database

Joel White joelewhite at gmail.com
Mon Dec 15 20:31:41 MSK 2014


I implemented the suggestion that Chris gave and it works fine.

On Mon, Dec 15, 2014 at 11:48 AM, Michael Jerris <mike at jerris.com> wrote:
>
> Double check configs and the sip traffic for differences.  Also double
> check firmware on devices.
>
> On Dec 15, 2014, at 1:13 AM, Joel White <joelewhite at gmail.com> wrote:
>
> I will implement this tomorrow.  I do have a question though, with all
> that being said....  the system I have running in the cloud does send out
> the CID specified in the Database using this methodology.  Why would it
> work on one and not the other when their configs are identical?
>
> Just curious
>
> On Thu, Dec 11, 2014 at 1:51 PM, Chris Tunbridge <blasterjr at gmail.com>
> wrote:
>>
>> Errr yeah, sorry Michael is right they're origination not effective :P
>>
>> On Thu, Dec 11, 2014 at 8:34 AM, Michael Jerris <mike at jerris.com> wrote:
>>
>>> you should be looking at the origination_caller_id_* vars, not effective
>>>
>>> On Dec 11, 2014, at 10:26 AM, Chris Tunbridge <blasterjr at gmail.com>
>>> wrote:
>>>
>>> The variable outbound_caller_id_number and outbound_caller_id_name are
>>> not related to the caller id on outbound calls.
>>>
>>> On your outbound dial plan you need to set something like the following
>>>
>>>       <action application="export"
>>> data="effective_caller_id_name=${user_data(${username}@${domain_name}
>>> var outbound_caller_id_name)}"/>
>>>       <action application="export"
>>> data="effective_caller_id_number=${user_data(${username}@${domain_name}
>>> var outbound_caller_id_number)}"/>
>>>
>>> This will cause the system to pull the settings from the users profile
>>> and use it for the outgoing call.
>>>
>>> On Wed, Dec 10, 2014 at 12:27 PM, Joel White <joelewhite at gmail.com>
>>> wrote:
>>>
>>>> I have gone over the config with a fine tooth comb, it matches another
>>>> config of a server in which the caller id works fine.  What I am seeing
>>>> however is that in this system the variable is not exported to the
>>>> dialplan.  I may be missing something, and most likely I am.  I do have a
>>>> question though.  Is there a way to see what variables are defined for a
>>>> particular user in the FreeSWITCH console?
>>>>
>>>>
>>>> Here is some output of the Lua script on the server not pushing caller
>>>> id
>>>>
>>>> 2014-12-09 16:54:22.819251 [NOTICE] switch_cpp.cpp:1328 Debug from
>>>> gen_dir_user_xml.lua, generated XML:
>>>> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
>>>> <document type="freeswitch/xml">
>>>>   <section name="directory">
>>>>     <domain name="voip.net">
>>>>       <user id="26342" mailbox="26342">
>>>>         <params>
>>>>           <param name="password" value="XXXXXX"/>
>>>>           <param name="vm-password" value="26342"/>
>>>>           <param name="vm-enabled" value="true"/>
>>>>           <param name="dial-string" value="{presence_id=${dialed_user}@
>>>> ${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
>>>>     </params>
>>>>         <variables>
>>>>           <variable name="toll_allow" value="local,domestic"/>
>>>>           <variable name="user_context" value="default"/>
>>>>           <variable name="outbound_caller_id_name" value="Michelle"/>
>>>>           <variable name="outbound_caller_id_number"
>>>> value="1321XXXXXXX"/>
>>>>       <variable name="accountcode" value="PA"/>
>>>>       <!--<variable name="callgroup" value="techsupport"/>-->
>>>>         </variables>
>>>>       </user>
>>>>     </domain>
>>>>   </section>
>>>> </document>
>>>>
>>>>
>>>> And some output from the Lua script on the server with CID functioning
>>>>
>>>> 2014-12-09 21:50:55.458996 [NOTICE] switch_cpp.cpp:1328 Debug from
>>>> gen_dir_user_xml.lua, generated XML:
>>>> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
>>>> <document type="freeswitch/xml">
>>>>   <section name="directory">
>>>>     <domain name="sip.voice.com">
>>>>       <user id="53201" mailbox="53201">
>>>>         <params>
>>>>           <param name="password" value="XXXXXXX"/>
>>>>           <param name="vm-password" value="53201"/>
>>>>           <param name="dial-string" value="{presence_id=${dialed_user}@
>>>> ${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
>>>>         </params>
>>>>         <variables>
>>>>           <variable name="toll_allow" value="local,domestic"/>
>>>>           <variable name="user_context" value="default"/>
>>>>           <variable name="outbound_caller_id_name" value="Voice.com
>>>> <http://voice.com/>"/>
>>>>           <variable name="outbound_caller_id_number"
>>>> value="1303XXXXXX"/>
>>>>           <!--<variable name="callgroup" value="techsupport"/>-->
>>>>         </variables>
>>>>       </user>
>>>>     </domain>
>>>>   </section>
>>>> </document>
>>>>
>>>>
>>>> Of course I removed any identifiable information, but it looks like the
>>>> CID is being set.  What am I missing here that is not allowing for the
>>>> variable to be passed to the dialplan?
>>>>
>>>>
>>>> This is what I get when the dialplan executes
>>>>
>>>> EXECUTE sofia/internal/26342 at voip.net
>>>> set(effective_caller_id_number=)
>>>> 2014-12-09 17:00:24.839237 [DEBUG] mod_dptools.c:1435 sofia/internal/
>>>> 26342 at voip.net SET [effective_caller_id_number]=[UNDEF]
>>>>
>>>>
>>>> Kinda strange and I could not find a discrepancy between the dialplan
>>>> configuration of the working server vs the non-working server
>>>>
>>>>
>>>>
>>>> Here is the version running on the server that works properly
>>>>
>>>> FreeSWITCH Version 1.4.13+git~20141103T195300Z~b942d0faa8~64bit (git
>>>> b942d0f 2014-11-03 19:53:00Z 64bit)
>>>>
>>>> And the version of the server having issue with CID
>>>>
>>>> FreeSWITCH Version 1.4.13+git~20141103T195300Z~
>>>> b942d0faa8~64bit (git b942d0f 2014-11-03 19:53:00Z 64bit)
>>>>
>>>>
>>>>
>>>> I used diff and compared both servers conf directory recursively.  I
>>>> could not find a discrepancy in the files aside from Switch name, etc.
>>>>
>>>>
>>>> What am I missing?
>>>>
>>>> Could there be anything that that would overwrite the CID variable
>>>> after it is set by Lua (Generating the user profile)?
>>>>
>>>>
>>>
>
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