[Freeswitch-users] Caller ID - Not Defined when executing dialplan, although Lua script is pulling CID from Database

[Chris Tunbridge]

The variable outbound_caller_id_number and outbound_caller_id_name are not
related to the caller id on outbound calls.

On your outbound dial plan you need to set something like the following

      <action application="export"
data="effective_caller_id_name=${user_data(${username}@${domain_name} var
outbound_caller_id_name)}"/>
      <action application="export"
data="effective_caller_id_number=${user_data(${username}@${domain_name} var
outbound_caller_id_number)}"/>

This will cause the system to pull the settings from the users profile and
use it for the outgoing call.

On Wed, Dec 10, 2014 at 12:27 PM, Joel White <joelewhite at gmail.com> wrote:

> I have gone over the config with a fine tooth comb, it matches another
> config of a server in which the caller id works fine.  What I am seeing
> however is that in this system the variable is not exported to the
> dialplan.  I may be missing something, and most likely I am.  I do have a
> question though.  Is there a way to see what variables are defined for a
> particular user in the FreeSWITCH console?
>
>
> Here is some output of the Lua script on the server not pushing caller id
>
> 2014-12-09 16:54:22.819251 [NOTICE] switch_cpp.cpp:1328 Debug from
> gen_dir_user_xml.lua, generated XML:
> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
> <document type="freeswitch/xml">
>   <section name="directory">
>     <domain name="voip.net">
>       <user id="26342" mailbox="26342">
>         <params>
>           <param name="password" value="XXXXXX"/>
>           <param name="vm-password" value="26342"/>
>           <param name="vm-enabled" value="true"/>
>           <param name="dial-string" value="{presence_id=${dialed_user}@
> ${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
>     </params>
>         <variables>
>           <variable name="toll_allow" value="local,domestic"/>
>           <variable name="user_context" value="default"/>
>           <variable name="outbound_caller_id_name" value="Michelle"/>
>           <variable name="outbound_caller_id_number" value="1321XXXXXXX"/>
>       <variable name="accountcode" value="PA"/>
>       <!--<variable name="callgroup" value="techsupport"/>-->
>         </variables>
>       </user>
>     </domain>
>   </section>
> </document>
>
>
> And some output from the Lua script on the server with CID functioning
>
> 2014-12-09 21:50:55.458996 [NOTICE] switch_cpp.cpp:1328 Debug from
> gen_dir_user_xml.lua, generated XML:
> <?xml version="1.0" encoding="UTF-8" standalone="no"?>
> <document type="freeswitch/xml">
>   <section name="directory">
>     <domain name="sip.voice.com">
>       <user id="53201" mailbox="53201">
>         <params>
>           <param name="password" value="XXXXXXX"/>
>           <param name="vm-password" value="53201"/>
>           <param name="dial-string" value="{presence_id=${dialed_user}@
> ${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/>
>         </params>
>         <variables>
>           <variable name="toll_allow" value="local,domestic"/>
>           <variable name="user_context" value="default"/>
>           <variable name="outbound_caller_id_name" value="Voice.com"/>
>           <variable name="outbound_caller_id_number" value="1303XXXXXX"/>
>           <!--<variable name="callgroup" value="techsupport"/>-->
>         </variables>
>       </user>
>     </domain>
>   </section>
> </document>
>
>
> Of course I removed any identifiable information, but it looks like the
> CID is being set.  What am I missing here that is not allowing for the
> variable to be passed to the dialplan?
>
>
> This is what I get when the dialplan executes
>
> EXECUTE sofia/internal/26342 at voip.net
> set(effective_caller_id_number=)
> 2014-12-09 17:00:24.839237 [DEBUG] mod_dptools.c:1435 sofia/internal/
> 26342 at voip.net SET [effective_caller_id_number]=[UNDEF]
>
>
> Kinda strange and I could not find a discrepancy between the dialplan
> configuration of the working server vs the non-working server
>
>
>
> Here is the version running on the server that works properly
>
> FreeSWITCH Version 1.4.13+git~20141103T195300Z~b942d0faa8~64bit (git
> b942d0f 2014-11-03 19:53:00Z 64bit)
>
> And the version of the server having issue with CID
>
> FreeSWITCH Version 1.4.13+git~20141103T195300Z~
> b942d0faa8~64bit (git b942d0f 2014-11-03 19:53:00Z 64bit)
>
>
>
> I used diff and compared both servers conf directory recursively.  I could
> not find a discrepancy in the files aside from Switch name, etc.
>
>
> What am I missing?
>
> Could there be anything that that would overwrite the CID variable after
> it is set by Lua (Generating the user profile)?
>
>
>
>
>
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