[Freeswitch-users] How to prevent group_confirm_file from looping?

Lyle Pratt lylepratt at gmail.com
Mon Oct 21 21:27:48 MSD 2013


Hi Regis,

Thanks for sticking with me on this issue. I've tried
group_confirm_read_timeout,
but its not what I'm looking for. I've also taken a look at the source for
switch_ivr_read which is what the "group_confirm" functionality is using,
and it doesn't seem to support a max retries, or hard timeout to wait for a
"confirmation". I think that (
http://docs.freeswitch.org/group__switch__ivr__menu.html#g372a59da20a90e23f4fee8e36b829fee
)

I'm not sure what you mean by "fix the timeout at the audio lenght of your
group_confirm_file". Can you give me a few more details?

Thanks!
-Lyle




On Mon, Oct 21, 2013 at 12:20 PM, Regis M
<regis.freeswitch.org at tornad.net>wrote:

> There's also some other undocumented variables :
> Look here :
> http://wiki.freeswitch.org/wiki/Freeswitch_IVR_Originate#Channel_variables
>
> group_confirm_read_timeout  will do the job maybe
>
> Anyway, you have to fix the timeout at the audio lenght of your
> group_confirm_file..
>
>
>
> 2013/10/21 Lyle Pratt <lylepratt at gmail.com>
>
>> Hi Regis,
>>
>> Thanks for the tip, but unfortunately that does not help. I need to
>> prevent the group_confirm_file from looping at all. It doesn't have
>> anything to do with the leg timeout. In other words, my leg timeout could
>> be 10 seconds or 100 seconds, but the group_confirm_file should still only
>> play one time, wait for input, then hangup.
>>
>> -Lyle
>>
>>
>> On Mon, Oct 21, 2013 at 11:55 AM, Regis M <
>> regis.freeswitch.org at tornad.net> wrote:
>>
>>> Hi,
>>>
>>> Try to look at that :
>>> http://wiki.freeswitch.org/wiki/Variable_group_confirm_cancel_timeout
>>>
>>> Regards
>>>
>>>
>>> 2013/10/20 Lyle Pratt <lylepratt at gmail.com>
>>>
>>>>  Hello! I'm trying to use the "group_confirm_file" functionality to
>>>> prevent voicemail systems from answering my outbound calls to users.
>>>>
>>>> The problem I'm having is that there does not seem to be a way to
>>>> prevent the "group_confirm_file" from looping/repeating. I only want the
>>>> file to play ONE time then hang up if they do not press the
>>>> "group_confirm_key". Currently, if someone ignores one of the calls (on
>>>> their cell phone for example) and their voicemail system picks up, they
>>>> will get a voicemail with the "group_confirm_file" audio. This is extremely
>>>> annoying!
>>>>
>>>> How can I change this? Is it possible for me to write a module to
>>>> change/correct this behavior?
>>>>
>>>> Thanks!
>>>> Lyle
>>>>
>>>>
>>>> _________________________________________________________________________
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>>>> 
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>>>
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>>
>> _________________________________________________________________________
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>> http://www.freeswitchsolutions.com
>>
>> 
>> 
>>
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>
> _________________________________________________________________________
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> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
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>
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