[Freeswitch-users] Problem with callcenter configuration (don't register agents and tiers)

Regis M regis.freeswitch.org at tornad.net
Tue May 28 12:38:40 MSD 2013


Humm, sorry, I think I did a missread... your problem is a step backward...
it's work great for us, we send the agent and tier info throw http as it
was an xml callcenter configuration


2013/5/28 Regis M <regis.freeswitch.org at tornad.net>

> mod_callcenter reads configuration only once from xml_curl.
> You have to do a queue reload each time you change the agent/tier
> configuration, or manualy doing the modification with callcenter_config on
> cli.
>
> It's not like dialplan or directory configuration which doing a http
> request on each use.
>
>
>
>
> 2013/5/27 Anatolii <a.mykhalkiv at kwebbl.com>
>
>> Hello all!
>>
>> Freeswitch version - 1.2.8, installed in Centos.
>>
>> Freeswitch always goes for configuration to our server (on which CakePHP
>> is situated)
>>
>> I have problem with callcenter module in freeswitch.
>>
>> In mod_xml_curl add two bindings: dialplan and configuration.
>>
>> < binding name="configuration">
>>
>> < param name="use-dynamic-url" value="yes"/>
>>
>> < param name="gateway-url" value="
>> http://example.comt/freeswitch/configuration/${our_queue_name}${company_id}"
>> bindings="configuration"/>
>>
>> < /binding>
>>
>> So, when I restart (start) freeswitch or reload mod_callcenter - FS
>> request default configuration for callcenter and it works great (FS add
>> queues, agents and tiers).
>>
>> After that in dialplan for specific number I set application callcenter
>> with specific name and set 2 global variables, *our_queue_name* and *
>> company_id*, which send to me with a name of queue and company id. --
>> this works fine
>>
>> When I receive from freeswitch request - I configure xml from db data and
>> send FS callcenter configuration. -- works fine. *FS get correct xml,
>> but add only queue settings and absolutely ignoring adding agents and tiers.
>> * -- This is my problem for now.
>>
>> I try to solve this situation by using lua scripts - no results.
>>
>>
>> ------------------------------
>> View this message in context: Problem with callcenter configuration
>> (don't register agents and tiers)<http://freeswitch-users.2379917.n2.nabble.com/Problem-with-callcenter-configuration-don-t-register-agents-and-tiers-tp7591135.html>
>> Sent from the freeswitch-users mailing list archive<http://freeswitch-users.2379917.n2.nabble.com/>at Nabble.com.
>>
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>
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