[Freeswitch-users] FreeSWITCH Sometimes Doesn't Fire Custom Event

[Ken Rice]

You should be opening a ticket on Jira. This is not a ticket, this is the
mailing list...

Please see jira.freeswitch.org for opening a bug report and see
http://wiki.freeswitch.org/wiki/Reporting_Bugs for more info on how to
properly do this


On 3/6/13 8:21 PM, "Zoltan Medveczky" <zoltan.medveczky at 8x8.com> wrote:

> Hi,
> 
> I'm encountering an issue where FS on occasion doesn't seem to dispatch a
> custom event from the dial plan.  I would estimate that this occurs on average
> approximately once in every 15 calls. 
> 
> Here is the dial plan extension in question:
> 
>     <extension name="null_fwd2queue19">                             
>         <condition field="destination_number"
> expression="^(null_fwd2queue19)$">
>             <action application="set" data="CheckAgent=no" />
>             <action application="set" data="CheckAgentLoggedIn=no" />
>             <action application="set" data="CheckLoad=no" />
>             <action application="set" data="MaxLoad=null" />
>             <action application="set" data="LongestWaitingTimePermitted=null"
> />
>             <action application="set" data="MaxWait=null" />
>             <action application="set" data="QueueName=null" />
>             <action inline="true" application="event"
> data="Event-Subclass=Global_Reach::QueueCall,Event-Name=CUSTOM,GR_CallState=Ca
> llQueued" />
>             <action application="playback" data="local_stream://moh" />
>         </condition>
>     </extension>
> 
> And here is the normal sequence of events received by the client application
> which is connected to the event socket in inbound mode:
> 
>     CHANNEL_ANSWER
>     CUSTOM
>     PLAYBACK_START
> 
> When the issue occurs, the sequence is the following:
> 
>     CHANNEL_ANSWER
>     PLAYBACK_START
> 
> This would seem to imply that the event queue is not getting blocked since the
> client app does receive all events subsequent to the CUSTOM event.
> 
> It's not clear to me at this point if the event is not getting queued at all
> or if it is simply not being sent out on the event socket.  I've started to
> debug the issue and have determined that it is at least getting as far as the
> call to "switch_event::switch_fire_event_detailed()" in "mod_dptools".
> 
> It's probably worth mentioning that the dial plan XML is being loaded
> dynamically for each call via a Lua script as opposed to a static
> configuration file.
> 
> Here are the details on the environment where I'm able to reproduce the issue:
> 
>     FS Version: 1.2.5.3
>     OS:             RHEL 5.8 (Tikanga)
>     Kernel:        2.6.18-308.el5
>     CPU:           x86_64
> 
> Please let me know if you require any additional environmental information.  I
> will amend this ticket as I uncover more data points.
> 
> Thanks in advance...
> 
> Cheers,
> - Zoltan 
>      
> 
>     
> 
>    
> 
> 
> _________________________________________________________________________
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> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
> 
> 
> 
> 
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-- 
Ken
http://www.FreeSWITCH.org
http://www.ClueCon.com
http://www.OSTAG.org
irc.freenode.net #freeswitch

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