[Freeswitch-users] NORMAL_TEMPORARY_FAILURE after 28 minutes of talking?

[Victor Chukalovskiy]

Hi Tim,

I suspect either side might be dropping on a timer (session-expire). Tha 
would happen if customer's phone does not support or does not honour 
session-timers.

Cheers,
Victor

On 01/26/2013 08:43 PM, Tim St. Pierre wrote:
> Hello,
>
> I'm getting frequent complaints from a customer about calls being
> dropped.  It seems to be specific to this customer, as opposed to system
> wide.  I found a call that they mentioned, and the call hangs up on the
> phone side (as opposed to the trunk side), with NORMAL_TEMPORARY_FAILURE
> after about 28 minutes of successful media.  What would cause a call to
> cut off and return this cause code?  Is there any way that loss of
> Internet connectivity to the endpoint would do this, or do we have to
> receive some kind of SIP message to generate that?
>
> Any help is appreciated.
>
> -Tim
>
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