[Freeswitch-users] How to enable dtmf prompt while in callcenter queue?
brett at launch3.net
Sat Feb 23 21:37:14 MSK 2013
So I've got my callcenter setup working, using the following queue position
announcement script: http://pastebin.com/sP3Gdq2g
My dialplan looks like this:
<action application="set" data="tts_engine=flite"/>
<action application="set" data="tts_voice=kal"/>
<action application="callcenter" data="support@***.net"/>
I'm wondering if it's possible to allow the caller to press a key during the
announcements to exit the callcenter queue and go straight to voicemail?
View this message in context: http://freeswitch-users.2379917.n2.nabble.com/How-to-enable-dtmf-prompt-while-in-callcenter-queue-tp7587914.html
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