[Freeswitch-users] Setting custom presence/BLF

[João Mesquita]

Or maybe even share the script as a recipe?

Sent from my iPhone

On Apr 14, 2013, at 4:08 AM, "Dave R. Kompel" <drk at drkngs.net> wrote:

> This is great info, but what I think what he was asking is how to make the PRESENCE_OUT. It's one of the things I have not been able to figure out from the wiki... Maybe you could give an example?
>  
> --Dave
> 
> From: Colin Mason [mailto:cmason at frontiernetworks.ca]
> To: FreeSWITCH Users Help [mailto:freeswitch-users at lists.freeswitch.org]
> Sent: Sat, 13 Apr 2013 22:15:05 -0700
> Subject: Re: [Freeswitch-users] Setting custom presence/BLF
> 
> Yes this can be done. I used this for a call centre application with Linksys 504G phones. I wrote a python script that is always running and uses ESL to listen for certain events and then changes the color/status of the BLF depending on whether the agent is logged in or out of the mod_callcenter queue.
> 
> I listen for 2 custom events that are called from the dialplan:
> <action application="event" data="Event-Subclass=blf::red,Event-Name=CUSTOM,username=${caller_id_number}"/>
> 
> blf::green
> blf::red
> 
> I also listen for 2 normal events:
> 
> sofia::register
> PRESENCE_PROBE
> 
> When one of the custom BLF events is received I craft a PRESENCE_OUT events which sends a NOTIFY to the phones and changes the BLF color. 
> 
> The reason I have to listen to the register and presence_probe events is because FreeSWITCH will override the BLF if I don't. When I receive one of these events I use mod_callcenter API commands to check if the agent is logged in or out and change the color of the BLF accordingly with a PRESENCE_OUT (notify) event.
> 
> Hope this helps.
> 
> Colin
> 
> 
> 
> -----Original Message-----
> From: freeswitch-users-bounces at lists.freeswitch.org [mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of François
> Sent: Friday, April 12, 2013 7:03 AM
> To: freeswitch-users at lists.freeswitch.org
> Subject: [Freeswitch-users] Setting custom presence/BLF
> 
> Hello,
> 
> Is it possible to modify the presence/BLF status of a specific directory user, or of a virtual one?
> 
> Can it be done with ESL + custom presence event? Is there an API to check/set presence status of a user (to use with an empty "virtual" user just for BLF light)?
> 
> The purpose would be to control BLF lights on the phones to show custom status like:
> - show presence of endpoints connected to another FS
> - light up if at least one of several phones (department) is in a call
> - light up if coffee is ready
> - ...
> 
> Thanks,
> François.
> 
> 
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>  
> 
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>  
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> 
> 
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> 
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