[Freeswitch-users] Best SIP phone?

François Delawarde fdelawarde at wirelessmundi.com
Fri Sep 7 12:42:36 MSD 2012


From my experience with a some Aastra models (mainly 6751i, 6755i and
6757i), users complain about usability issues, even for simple tasks
like call transfer, and admins complain for too many bugs.

Overall sound quality is good, bugs are little annoying things, for
example you can't change the time-zone from the Web-UI and you need to
physically go to the phone menu; or configs that get screwed after any
firmware update (need to reset to factory and re-provision).

We also had bad luck with the 51i, which became EOL before many bad bugs
got the chance to be corrected. I had to change 5 out of 20 so far, as
they slowly started dying after a couple of years (blank screen, or
unable to provision at some point). The 55i and 57i still have firmware
updates and are getting a bit better each time.

I find Yealink phones have a better overall quality (robustness,
interop, sound, and USABILITY) for almost half the price, heck I even
find latest Grandstream firmwares to be better than Aastra's.

François.


On Thu, 2012-09-06 at 20:39 -0400, Tim St. Pierre wrote: 
> Yes, those were terrible.  We sold four of them, and have since replaced 
> them all.
> 
> I think they were part of some acquisition that Aastra made, and they 
> never really matured.  I wouldn't judge Aastra by that phone.
> 
> -Tim
> 
> Emrah wrote:
> > That's great Tim, thanks! I'll check them out.
> > I purchased 3 Aastra dect phones for my apt (some clone of Snom M3) and was super disappointed by the quality… The speakerphone is simply unusable.
> >
> > Regards,
> > Emrah
> > On Sep 6, 2012, at 7:45 PM, "Tim St. Pierre" <fs-list at communicatefreely.net> wrote:
> >
> >   
> >> Hi Emrah,
> >>
> >> I have been using Aastra phones extensively.  If you stay with the 5xi 
> >> series, you should get good sound quality.  The 6739i is really nice, 
> >> but touch screen, so that's out.
> >>
> >> There are a few different ways to provision them - the simplest way is 
> >> for them to download a config file (ours are rendered on the fly with 
> >> PHP).  You can also use the Web UI, or send the phone XML commands.  If 
> >> you make changes in the web UI or push config via XML, the changes take 
> >> place right away on the newer firmwares.  This is great for 
> >> experimenting, as you can change SIP settings around without having to 
> >> reboot every time.  You can also interface the phones to other systems 
> >> using the XML interface, or via some proprietary software.  There is a 
> >> third party app that lets you click to dial from your computer, and you 
> >> get on-screen notifications of incoming calls.
> >>
> >> Some versions of firmware are buggy, but they are getting better.  I'm 
> >> waiting for IPv6 compatible firmware, but I'm told that it's in the 
> >> works and they put me on the beta test list.
> >>
> >> Hope that's helpful.
> >>
> >> -Tim
> >>
> >> Emrah wrote:
> >>     
> >>> Hi all,
> >>>
> >>> I have tried many IP phones and nothing comes close to the audio quality of a Polycom. I use a VVX1500 and everything is top notch, but it doesn't suit me entirely.
> >>>
> >>> 1. It's touch screen and I'm blind.
> >>> 2. It's always a pain to restart the phone anytime you make a change in the provisioning configs. It's great in a corporate environment, but not so much for experimenting.
> >>> 3. There isn't many ways to interface with the phone… E.g.: trigger a dial out from your computer's address book.
> >>>
> >>> I tried Snom a couple years ago and the audio quality was not good, with plenty of echo on speakerphone and buggy firmwares. Cisco is pretty much out of the question because of their closed configs and Linksys is pretty low end if my recollection is correct.
> >>>
> >>> What can you recommend that is stable, versatile, open and good quality? 
> >>>
> >>> Cheers,
> >>> Emrah
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