[Freeswitch-users] Whisper coaching

Avi Marcus avi at avimarcus.net
Thu Oct 11 02:32:47 MSD 2012


Maybe:

http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_eavesdrop
"press 2 to speak with the uuid" -- just make sure you're on the right one.
Or abstract this out..

-Avi


On Wed, Oct 10, 2012 at 11:49 PM, JP <jaykris at gmail.com> wrote:

> Has anyone implemented "Whisper Coaching" using FreeSWITCH? Basically I
> want to have a three way conference between caller, Agent and Supervisor.
> While the caller is talking to the Agent, the Supervisor can coach the
> agent which is not heard by the caller. Any suggestions or pointers is
> greatly appreciated.
>
> Thanks
> JP
>
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