[Freeswitch-users] FreeSWITCH Queue Scenario - Caller Puts MoH on hold

Chris Mylonas chris at opencsta.org
Tue May 15 23:05:10 MSD 2012


Hi FS Users,

What happens when the caller that is waiting in the queue puts the MoH on hold.....and then the Internet drops out.  Does FS detect that the caller is gone?

The reason I ask is I was doing some testing with __asterisk__ and a couple of soft phones, a snom, and had SIPp scenarios for agents on a remote machine.  My snom had 6 calls in the queue (but they were on hold) and my router gave up.  On reconnecting, my phone had also rebooted.  I dialled into the queue to my surprise I was the 10th caller.  I put another half a dozen calls in the queue and then rebooted it to see if the queue would recognise the drop out.  It didn't.

Is it known that FreeSWITCH works better than this behaviour?

I will test it myself - I'm just still in early cookbook pages with it though....

Thanks for the interest,
Chris





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