[Freeswitch-users] softphones and background noise

Juan Pablo L. jpablolorenzetti at hotmail.com
Mon Jun 25 20:35:02 MSD 2012


Hi, thanks, i m looking in the logs at the moment and playing with codecs too but it gets worse and not better thou.

-----Original Message-----

From: Peter Olsson
Sent: 25 Jun 2012 16:32:51 GMT
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] softphones and background noise

I've noticed issues sometimes when I had zrtp enabled, but I guess the reason for that was because of a bad SDP sent in the INVITE (since the endpoint didn't really support zrtp). This is surely a codec issue of some kind, start by checking the logs, and see if you find something suspicious there.

/Peter

25 jun 2012 kl. 18:24 skrev "Juan Pablo L." <jpablolorenzetti at hotmail.com>:

>
>
> Good morning, i m having lots of issues with softphones, when a call is initiated/terminated to a softphone
> the background noise is too high that you can hardly hear the actual voice.
> i have played around with VAD and CNG turning them on and off in the profile and/or the dialplan but i have not had any luck.
> it does not matter if the call is internal or goes through a gateway, it is however, worse when it goes through a gateway, those are the
> cases you can not even hear the voice for so much noise and when the call is to a next extension the background noise is high
> but not as high.
> But, if you initiate/terminate the call to a hardphone (like polycom phones) the call is perfectly clear in all cases
> (except when the other end is an internal softphone).
> can someone please give me a hint. thanks a lot!
>
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