[Freeswitch-users] softphones and background noise

Mitch Capper mitch.capper at gmail.com
Mon Jun 25 20:27:17 MSD 2012

Try Other softphones?  Are you using a headset?


On Mon, Jun 25, 2012 at 9:19 AM, Juan Pablo L.
<jpablolorenzetti at hotmail.com> wrote:
> Good morning, i m having lots of issues with softphones, when a call is initiated/terminated to a softphone
> the background noise is too high that you can hardly hear the actual voice.
> i have played around with VAD and CNG turning them on and off in the profile and/or the dialplan but i have not had any luck.
> it does not matter if the call is internal or goes through a gateway, it is however, worse when it goes through a gateway, those are the
> cases you can not even hear the voice for so much noise and when the call is to a next extension the background noise is high
> but not as high.
> But, if you initiate/terminate the call to a hardphone (like polycom phones) the call is perfectly clear in all cases
> (except when the other end is an internal softphone).
> can someone please give me a hint. thanks a lot!
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