[Freeswitch-users] A request from a user seeking a Unique Dial Plan Solution

[Sean Devoy]

HI All,

 

I have a user that wants all DID calls to go to the receptionist . BUT if
she is unavailable or ON THE PHONE then go to a sequential or parallel hunt.
The full request is basically ring ext 300, if unanswered in 5 seconds
CONTINUE ringing 300, but add in the other extensions.  At first call
intercept seemed like a great choice, but if the receptionist in on a call
her phone does not "ring" so nobody knows to pick it up.

 

I was thinking <bridge> to receptionist with timeout of 5, then <bridge) to
all including receptionist.  However, I am concerned that she may try to
answer BETWEEN to the <bridge>s and get a dial tone.

 

Does anyone have any clever ideas?

 

Thanks,

Sean

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