[Freeswitch-users] new freeswitch/fusionpbx user

[Terry Barnum]

Thank you Carlo. I'm sure it's something I've got wrong somewhere. I'll try 5002 directly when I'm at the machine tonight.

-Terry

On Jul 11, 2012, at 12:07 AM, Carlo Dimaggio wrote:

> Hi Terry,
> what about calling directly ivr extension 5002?
> 
> I'm using ivr in fusionpbx without problems...
> 
> 
> 
> Il 11/07/12 01.19, Terry Barnum ha scritto:
>> I'm starting to find my way around freeswitch via fusionpbx and have it running with a free DID, two X-Lite softphones and 3CXPhone on an iPhone. After creating a recording, an IVR menu and an inbound route to the IVR, a test call coming in on the DID complains it can't find the menu:
>> 
>> 2012-07-08 11:28:36.451506 [NOTICE] switch_channel.c:926 New Channel sofia/external/<masked>@www.xxx.yyy.zzz [82327424-822d-44a4-9aa5-c20fdce2f356]
>> 2012-07-08 11:28:36.451506 [INFO] mod_dialplan_xml.c:485 Processing<masked>  <<masked>>-><masked>  in context public
>> 2012-07-08 11:28:36.471501 [NOTICE] switch_ivr.c:1729 Transfer sofia/extemernal/<masked>@www.xxx.yyy.zzz to XML[5002 at default]
>> 2012-07-08 11:28:36.471501 [INFO] mod_dialplan_xml.c:485 Processing<masked>  <<masked>>->5002 in context default
>> 2012-07-08 11:28:36.551572 [NOTICE] mod_dptools.c:1148 Channel [sofia/external/<masked>@www.xxx.yyy.zzz] has been answered
>> 2012-07-08 11:28:37.571514 [ERR] mod_dptools.c:1775 Unable to find menu
>> 2012-07-08 11:28:37.571514 [NOTICE] switch_core_state_machine.c:249 sofia/external/<masked>@www.xxx.yyy.zzz has executed the last dialplan instruction, hanging up.
>> 2012-07-08 11:28:37.571514 [NOTICE] switch_core_state_machine.c:251 Hangup sofia/external/<masked>@www.xxx.yyy.zzz [CS_EXECUTE] [NORMAL_CLEARING]
>> 2012-07-08 11:28:37.591511 [NOTICE] switch_core_session.c:1446 Session 1 (sofia/external/<masked>@www.xxx.yyy.zzz) Ended
>> 2012-07-08 11:28:37.591511 [NOTICE] switch_core_session.c:1448 Close Channel sofia/external/<masked>@www.xxx.yyy.zzz [CS_DESTROY]
>> 
>> I can see that the newly created choosevm ivr menu exists:
>> 
>> $ sudo ls -l *.xml /usr/local/freeswitch/conf/ivr_menus/
>> -rw-rw----  1 _www  _www  2878 Jun 20 00:08 demo_ivr.xml
>> -rw-r--r--  1 _www  _www   632 Jul  8 11:08 v_choosevm.xml
>> 
>> $ sudo cat /usr/local/freeswitch/conf/ivr_menus/v_choosevm.xml
>> <include>
>> 	<menu name="choosevm"
>> 		greet-long="/usr/local/freeswitch/recordings/recording1.wav"
>> 		greet-short="/usr/local/freeswitch/recordings/"
>> 		invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
>> 		exit-sound=""
>> 		confirm-macro=""
>> 		confirm-key=""
>> 		tts-engine="flite"
>> 		tts-voice="rms"
>> 		confirm-attempts="3"
>> 		timeout="3000"
>> 		inter-digit-timeout="2000"
>> 		max-failures="3"
>> 		max-timeouts="3"
>> 		digit-len="5">
>> 		<entry action="menu-exec-app" digits="1" param="transfer 2002 XML default"/>
>> 		<entry action="menu-exec-app" digits="2" param="transfer 2003 XML default"/>
>> 	</menu>
>> </include>
>> 
>> $ sudo cat /usr/local/freeswitch/conf/dialplan/default/333_v_choosevm.xml
>> <extension name="choosevm">
>>   <condition field="destination_number" expression="^5002$">
>>       <action application="answer" />
>>       <action application="sleep" data="1000" />
>>       <action application="set" data="hangup_after_bridge=true" />
>>       <action application="ivr" data="choosevm" />
>>   </condition>
>> </extension>
>> 
>> Is there something else necessary for the ivr menu to be found? I realize that I'm abstracted from freeswitch a bit by using fusionpbx as a front-end, but is this still the right place to ask?
>> 
>> Thanks,
>> -Terry
>> 
>> 
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>> 
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> 
> 
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
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> http://www.freeswitchsolutions.com
> 
> 
> 
> 
> Official FreeSWITCH Sites
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> 
> Join Us At ClueCon - Aug 7-9, 2012
> 
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