[Freeswitch-users] skipping vm and plays enter the pwd

[Michael Collins]

Aakash,

I have found out why it is asking for the password on the second call. Note
line #1586 of the pastebin:

2012-02-12 22:18:56.493547 [DEBUG] switch_ivr_async.c:2142 DTMF DETECTED: [0
]

I don't know where that DTMF is coming from, but I do know that
mod_voicemail is interpreting that DTMF as "hey, i'm the vm box user;
please log me in," and thus it is playing the enter password dialog prompt.

I'm guessing you need to put a flush_dtmf in your dialplan somewhere after
the ivr collects the digits. (
http://wiki.freeswitch.org/wiki/Misc._Dialplan_Tools_flush_dtmf)

Experiment with that and let us know what you find out.
-MC

On Sun, Feb 12, 2012 at 9:05 AM, Aakash <aakashviswam at gmail.com> wrote:

> Hi MC,
>
> I have pasted the logs in the pastebin.
>
> http://pastebin.freeswitch.org/18371
>
>
> Note:
> i have tried twice calling our inbound number ,the first time the call
> lands
> perfectly to the user recorded voicemail.On the second time its ask me to
> enter the password.
>
>
> Regards,
> Aakash
>
> --
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>
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