[Freeswitch-users] Help with attended transfer / att_xfer

Brett Wilson brett at launch3.net
Fri Feb 10 17:55:53 MSK 2012


I have the MOH setup correctly I think. When I do a blind transfer through
the phone, and the other extension is ringing and not picked up yet, MOH
does work. Only the phone’s attended transfer exhibits the strange behavior.
I’ll have to get around to doing a packet cap one day.

 

Brett Wilson

Launch 3 Ventures, LLC

134 Myer Street

Hackensack, NJ 07601

Phone: 877.878.9134
Fax: 646.536.3866

Email: Brett.Wilson at launch3.net

AOL IM: Brett.Wilson at launch3.net

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From: Anthony Minessale [mailto:anthony.minessale at gmail.com] 
Sent: Thursday, February 09, 2012 11:47 PM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] Help with attended transfer / att_xfer

 

normal sip transfers should support MOH, you just have to set hold_music to
the filename of your moh or install the default config and sound sets and
swap out the sounds in the moh local_stream

2012/2/8 João Mesquita <jmesquita at freeswitch.org>

If I am reading code correctly, you should be able to insert the required
play code around line #2105 of mod_dptools.c

 

I might add this patch tomorrow because I believe it is a pretty cool
feature to have with a configurable tone to be played.

 

Regards,

 

-- 

João Mesquita

Sent with Sparrow <http://www.sparrowmailapp.com/?sig> 

 

On Wednesday, February 8, 2012 at 9:39 PM, Michael Collins wrote:

I agree w/ jmesquita - this probably needs a patch, although I'd need to dig
further to see if there's a non-patchy workaround.

As far as FusionPBX goes, you should be able to do a git pull and make
install to keep yourself updated. Just confirm with Mark Crane (IRC: mcrane)
or one of the other fusionpbx guys about any caveats with things like the
target install directory, etc.

-MC

On Wed, Feb 8, 2012 at 4:14 PM, Brett Wilson <brett at launch3.net> wrote:



Thanks guys I am using the FS att_xfer along with the meta bind. I tried
attended transfer on my gxp2100 phones and it works but I am under the
impression that the phone is actually handling the sip switching itself for
that functionality, and our MOH was not being played while the two internal
parties were speaking, before putting through the transfer. It was just dead
silence which did not sit well with our customers. So I switched to the FS
feature, and it works great. Only problem is that we don’t know when to
start speaking after the transfer!

 

Also I have another question. I have FS installed via the FusionPBX linux
disk image. What is the best way to keep FS updated? Do I need to pull from
git and build from source or what?

 

Brett Wilson

Launch 3 Ventures, LLC

134 Myer Street

Hackensack, NJ 07601

Phone: 877.878.9134
Fax: 646.536.3866

Email: Brett.Wilson at launch3.net

AOL IM: Brett.Wilson at launch3.net

www.Launch3.net

www.Launch3telecom.com <http://www.launch3telecom.com/> 

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From: João Mesquita [mailto:jmesquita at freeswitch.org] 
Sent: Wednesday, February 08, 2012 5:08 PM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] Help with attended transfer / att_xfer

 

I believe he is using the feature code, therefore att_xfer so this would
require a patch of some kind. I am this on my todo list which is quite large
nowadays and I don't even know if it is feasible yet. I can take a look at
the code later on.

 

Regards,

 

-- 

João Mesquita

Sent with Sparrow <http://www.sparrowmailapp.com/?sig> 

 

On Wednesday, February 8, 2012 at 2:40 PM, Michael Collins wrote:

Brett,

No worries on the double-post - we have a first-time sender moderation
filter so I had to allow your messages through. You should be go to go from
here on out.

As to your question, are you using the default configuration or are you
doing something different? Also, how are you executing the transfer - using
the transfer button on the telephone or the *1 feature code?

Thanks,
MC

On Tue, Feb 7, 2012 at 3:24 PM, Brett Wilson <brett at launch3.net> wrote:

Hey guys,

I need a pointer. I’m trying to get some kind of functionality where after a
attended transfer is completed, ie. The ouside caller is connected to the
2nd phone after the 1st phone has hung up or chosen to continue the
transfer. I would like a beep to sound for the 2nd phone or for both legs,
just to let the recipient of the transfer know that it has gone through and
they can start talking.

Any ideas?

 

Thanks

 

 

Brett Wilson

Launch 3 Ventures, LLC

134 Myer Street

Hackensack, NJ 07601

Phone: 877.878.9134
Fax: 646.536.3866

Email: Brett.Wilson at launch3.net

AOL IM: Brett.Wilson at launch3.net

www.Launch3.net

www.Launch3telecom.com <http://www.launch3telecom.com/> 

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-- 
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