[Freeswitch-users] POLYCOM 335 registration w/ Freeswitch

Michael Collins msc at freeswitch.org
Sat Dec 8 01:01:30 MSK 2012


Sean,

Is the Polycom behind NAT and FS on a public IP? If so I think you'll need
to modify the SIP profile. There's an "NDLB-force-rport" param. Check the
wiki, but I think there's several values ("false","true","safe") you can
try. IIRC "safe" is the one you'd try. This kinda sounds like the Polycom
not supporting rport bug that they've ignored for the past decade...

-MC

On Thu, Dec 6, 2012 at 8:41 PM, Sean Devoy <sdevoy at bizfocused.com> wrote:

> Thanks Brian.  I have looked up more info and that is correct.****
>
> However, I still get 401 Unauthorized.****
>
> ** **
>
> Any other ideas anyone?****
>
> ** **
>
> I am ready to return them and just by Cisco SPA504Gs.  I was hoping to add
> another choice for my customers but I am yet to come across any decent
> documentation from Polycom.  If I can’t even get them to log in, I am not
> hopeful about advanced features.****
>
> ** **
>
> Sean****
>
> ** **
>
> *From:* freeswitch-users-bounces at lists.freeswitch.org [mailto:
> freeswitch-users-bounces at lists.freeswitch.org] *On Behalf Of *Brian Foster
> *Sent:* Thursday, December 06, 2012 5:38 PM
> *To:* FreeSWITCH Users Help
> *Subject:* Re: [Freeswitch-users] POLYCOM 335 registration w/ Freeswitch**
> **
>
> ** **
>
> I think Address should be <extension>@<host name/ip>
>
> Sent from my iPhone****
>
>
> On Dec 6, 2012, at 5:25 PM, "Sean Devoy" <sdevoy at bizfocused.com> wrote:***
> *
>
> I am new to Polycom phones.  We have always used CISCO 5xx Series.  I have
> been trying to use the WEB interface.  The example in the WIKI uses tftp
> through DHCP option 60.  MY home router/gateway’s DHCP does not support
> option 60.****
>
>  ****
>
> I am unable to get the Polycom 335 to register, it keeps getting
> “Unauthorized”.  I have double checked by having my Cisco phone register
> with this information and it works fine.  I must be missing something.****
>
>  ****
>
> On the Polycom Web Interface I have the following values:****
>
> SIP TAB:****
>
> SERVERS:****
>
> Outbound Proxy is blank****
>
> SERVER 1:****
>
> Address: <my server’s FQDN >****
>
> Port: 5060****
>
> Transport: UDPOnly****
>
> Expires:3600****
>
> Register: 1****
>
> Retry Timeout: 0****
>
> Retry Max Count: 3****
>
> Line Seize Timeout: 30****
>
> SERVER 2: <same as server 1 for now except port 5062)****
>
> LINE TAB:****
>
> LINE 1:****
>
> Display Name: 228****
>
> Address: 228****
>
> Auth UserID:228****
>
> Auth Password: <actual password here>****
>
> Label: 228****
>
> Type: Private****
>
> 3rd Party Name: blank****
>
> Number of Line Keys: 1****
>
> Calls per line: 24****
>
> SERVER 1:****
>
> Address: <my server’s FQDN >****
>
> Port: 5060****
>
> Transport: UDPOnly****
>
> Expires:3600****
>
> Register: 1****
>
> Retry Timeout: 0****
>
> Retry Max Count: 3****
>
> Line Seize Timeout: 30****
>
> SERVER 2: <same as server 1 for now)****
>
> Everything else is the defaults.****
>
>  ****
>
> The resulting sofia trace messages:****
>
>    ------------------------------------------------------------------------
> ****
>
> recv 546 bytes from udp/[71.127.152.57]:1025 at 22:11:38.210138:****
>
>    ------------------------------------------------------------------------
> ****
>
>    REGISTER sip:fs_bfis.bizfocused.com:5060 SIP/2.0****
>
>    Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C****
>
>    From: "228" <sip:228 at fs_bfis.bizfocused.com>;tag=DDAB2D48-F3771D9B****
>
>    To: <sip:228 at fs_bfis.bizfocused.com>****
>
>    CSeq: 1 REGISTER****
>
>    Call-ID: ca6990df-b25553e-44d1bb49 at 10.10.40.47****
>
>    Contact: <sip:228 at 10.10.40.47>;methods="INVITE, ACK, BYE, CANCEL,
> OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER"****
>
>    User-Agent: PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069****
>
>    Accept-Language: en****
>
>    Max-Forwards: 70****
>
>    Expires: 3600****
>
>    Content-Length: 0****
>
>    ****
>
>    ------------------------------------------------------------------------
> ****
>
> send 703 bytes to udp/[71.127.152.57]:5060 at 22:11:38.211063:****
>
>    ------------------------------------------------------------------------
> ****
>
>    SIP/2.0 401 Unauthorized****
>
>    Via: SIP/2.0/UDP
> 10.10.40.47;branch=z9hG4bKa1ca8525B629017C;received=71.127.152.57****
>
>    From: "228" <sip:228 at fs_bfis.bizfocused.com>;tag=DDAB2D48-F3771D9B****
>
>    To: <sip:228 at fs_bfis.bizfocused.com>;tag=37Hyv1SjceDre****
>
>    Call-ID: ca6990df-b25553e-44d1bb49 at 10.10.40.47****
>
>    CSeq: 1 REGISTER****
>
>    User-Agent:
> FreeSWITCH-mod_sofia/1.2.0-rc2+git~20120712T080314Z~435f28cefb+unclean~20120712T101002Z
> ****
>
>    Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO,
> REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE****
>
>    Supported: precondition, path, replaces****
>
>    WWW-Authenticate: Digest realm="fs_bfis.bizfocused.com",
> nonce="f9a005f6-d33c-425e-9264-525c669833ef", algorithm=MD5, qop="auth"***
> *
>
>    Content-Length: 0****
>
>    ****
>
>    ------------------------------------------------------------------------
> ****
>
> recv 546 bytes from udp/[71.127.152.57]:1025 at 22:11:38.712339:****
>
>    ------------------------------------------------------------------------
> ****
>
>    REGISTER sip:fs_bfis.bizfocused.com:5060 SIP/2.0****
>
>    Via: SIP/2.0/UDP 10.10.40.47;branch=z9hG4bKa1ca8525B629017C****
>
>    From: "228" <sip:228 at fs_bfis.bizfocused.com>;tag=DDAB2D48-F3771D9B****
>
>    To: <sip:228 at fs_bfis.bizfocused.com>****
>
>    CSeq: 1 REGISTER****
>
>    Call-ID: ca6990df-b25553e-44d1bb49 at 10.10.40.47****
>
>    Contact: <sip:228 at 10.10.40.47>;methods="INVITE, ACK, BYE, CANCEL,
> OPTIONS, INFO, MESSAGE, SUBSCRIBE, NOTIFY, PRACK, UPDATE, REFER"****
>
>    User-Agent: PolycomSoundPointIP-SPIP_335-UA/3.3.3.0069****
>
>    Accept-Language: en****
>
>    Max-Forwards: 70****
>
>    Expires: 3600****
>
>    Content-Length: 0****
>
>  ****
>
>   ------------------------------------------------------------------------
> ****
>
> send 703 bytes to udp/[71.127.152.57]:5060 at 22:11:38.712479:****
>
>    ------------------------------------------------------------------------
> ****
>
>    SIP/2.0 401 Unauthorized****
>
>   Via: SIP/2.0/UDP
> 10.10.40.47;branch=z9hG4bKa1ca8525B629017C;received=71.127.152.57****
>
>    From: "228" <sip:228 at fs_bfis.bizfocused.com>;tag=DDAB2D48-F3771D9B****
>
>   To: <sip:228 at fs_bfis.bizfocused.com>;tag=37Hyv1SjceDre****
>
>   Call-ID: ca6990df-b25553e-44d1bb49 at 10.10.40.47****
>
>    CSeq: 1 REGISTER****
>
>    User-Agent:
> FreeSWITCH-mod_sofia/1.2.0-rc2+git~20120712T080314Z~435f28cefb+unclean~20120712T101002Z
> ****
>
>    Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO,
> REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE****
>
>    Supported: precondition, path, replaces****
>
>    WWW-Authenticate: Digest realm="fs_bfis.bizfocused.com",
> nonce="f9a005f6-d33c-425e-9264-525c669833ef", algorithm=MD5, qop="auth"***
> *
>
>    Content-Length: 0****
>
>    ------------------------------------------------------------------------
> ****
>
>  ****
>
>  ****
>
> Any ideas?****
>
>  ****
>
>  ****
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
> Official FreeSWITCH Sites
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>
>
> _________________________________________________________________________
> Professional FreeSWITCH Consulting Services:
> consulting at freeswitch.org
> http://www.freeswitchsolutions.com
>
> 
> 
>
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>


-- 
Michael S Collins
Twitter: @mercutioviz
http://www.FreeSWITCH.org
http://www.ClueCon.com
http://www.OSTAG.org
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