[Freeswitch-users] mod_CallCenter: Agents not being logged out
ntomer at newgen.co.in
Tue Aug 28 15:53:35 MSD 2012
Thanks, I was able to log out the agent from FreeSWITCH console. And I was
also able to define two extensions in dialpna.conf where agents can call to
But I am not able to do it from outside the system. I am not familiar with
Python, is that the only way or it can be done through some other way as
From: freeswitch-users-bounces at lists.freeswitch.org
[mailto:freeswitch-users-bounces at lists.freeswitch.org] On Behalf Of Vbvbrj
Sent: Monday, August 27, 2012 6:47 PM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] mod_CallCenter: Agents not being logged out
> Now I am trying to set an agent's status with this command at the
> console: callcenter_config [agent set status 'Logged out'] [1000 at default]
> This command is executed alright, but when I execute "callcenter_config
> agent list", the status of 1000 at default is still shown as "available";
> why so?
Please see carefully how the command is written. It must be:
callcenter_config agent set status [agent name] 'Logged Out'
> Also please tell me what should be the syntax if I want to set status
> when agent dials a number. And is there a way to set this status from
> outside, like from a web page click?
is an example for agent-login and agent-logout dialplan extension.
Professional FreeSWITCH Consulting Services:
consulting at freeswitch.org
Official FreeSWITCH Sites
FreeSWITCH-users mailing list
FreeSWITCH-users at lists.freeswitch.org
Disclaimer :- This e-mail and any attachment may contain confidential, proprietary or legally privileged information. If you are not the original intended recipient and have erroneously received this message, you are prohibited from using, copying, altering or disclosing the content of this message. Please delete it immediately and notify the sender. Newgen Software Technologies Ltd (NSTL) accepts no responsibilities for loss or damage arising from the use of the information transmitted by this email including damages from virus and further acknowledges that no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of NSTL.
Join us at ClueCon 2011 Aug 9-11, 2011
More information about the FreeSWITCH-users