[Freeswitch-users] FreeSWITCH, Nuance, ASR: IVR Integration

envelopes envelopes sunwood360 at gmail.com
Thu Sep 8 19:28:40 MSD 2011


My friend, are you sure your calendar's date is April/01?
Kidding....
@_@
On Sep 7, 2011 11:26 PM, "Michal Bielicki" <michal.bielicki at seventhsignal.de>
wrote:
> Open sourcing Nuance ?
>
> Am 08.09.2011 um 03:18 schrieb envelopes envelopes:
>
>> Do you mind open source it? Thanks.
>>
>> On Sep 7, 2011 1:02 PM, "Christopher Rienzo" <cmrienzo at gmail.com> wrote:
>> > Yes, this discussion is about doing ASR with Nuance MRCP. The
FreeSWITCH
>> > core does not care about which ASR engine is used, so these solutions
are
>> > already pretty generic. However, the inputs and outputs are dependent
on
>> > which ASR engine is used. Nuance MRCP will use SRGS for grammar
definition
>> > and NLSML for the response.
>> >
>> >
>> > On Wed, Sep 7, 2011 at 2:37 PM, envelopes envelopes <
sunwood360 at gmail.com>wrote:
>> >
>> >> Does your app support MRCP protocol? That would make it more generic.
>> >> On Sep 7, 2011 10:33 AM, "Christopher Rienzo" <cmrienzo at gmail.com>
wrote:
>> >> > There's not really an easy way to do this out of the box. The FS
core
>> >> > provides all the low-level functions necessary for doing ASR, but
nothing
>> >> > higher level for interpreting results, handling barge-in, starting
>> >> > input-timers, etc.
>> >> >
>> >> > I solved this issue with a custom dialplan APP. I know of another
other
>> >> dev
>> >> > that used event socket and the playback/detect_speech dialplan APPs.
>> >> > Looking at the scripts/javascript/js_modules/SpeechTools.jm source,
you
>> >> can
>> >> > see that anthm solved it a different way.
>> >> >
>> >> >
>> >> >
>> >> > On Mon, Sep 5, 2011 at 3:02 AM, Glen Ganderton <
>> >> > Glen.Ganderton at premier.com.au> wrote:
>> >> >
>> >> >> Hi Guys, ****
>> >> >>
>> >> >> ** **
>> >> >>
>> >> >> What i am trying to do is configure an IVR using freeswitch and
Nuance
>> >> >> 5.1.5 to perform speech recognition. I have installed the
latest****
>> >> >>
>> >> >> release of freeswitch on my CentOS system, I have also enabled and
>> >> >> configured the unimrcp module. I could find lots of information
to****
>> >> >>
>> >> >> configure the unimrcp module but there is no documentation on how
to
>> >> create
>> >> >> IVR menu's using this module with Nuance. I have used the ****
>> >> >>
>> >> >> demo pizza IVR with the pocketsphinx module and I keep getting
refered
>> >> to
>> >> >> this but it's no help as I want to use Nuance for ASR. Any****
>> >> >>
>> >> >> help on how to configure this would be great, specifically:****
>> >> >>
>> >> >> ** **
>> >> >>
>> >> >> * How to I call the IVR script from the dialplan****
>> >> >>
>> >> >> * What language/s can I code the IVR in and can you please provide
a
>> >> basic
>> >> >> sample of how this is done with Nuance.****
>> >> >>
>> >> >> ** **
>> >> >>
>> >> >> Thank you in advance****
>> >> >>
>> >> >> ** **
>> >> >>
>> >> >> --Glen****
>> >> >>
>> >> >>
>> >> >> FreeSWITCH-users mailing list
>> >> >> FreeSWITCH-users at lists.freeswitch.org
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>> >> >>
>> >> >>
>> >>
>> >>
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>>
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>
> Michal Bielicki
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