[Freeswitch-users] FreeSWITCH, Nuance, ASR: IVR Integration

envelopes envelopes sunwood360 at gmail.com
Wed Sep 7 22:37:41 MSD 2011


Does your app support MRCP protocol? That would make it more generic.
On Sep 7, 2011 10:33 AM, "Christopher Rienzo" <cmrienzo at gmail.com> wrote:
> There's not really an easy way to do this out of the box. The FS core
> provides all the low-level functions necessary for doing ASR, but nothing
> higher level for interpreting results, handling barge-in, starting
> input-timers, etc.
>
> I solved this issue with a custom dialplan APP. I know of another other
dev
> that used event socket and the playback/detect_speech dialplan APPs.
> Looking at the scripts/javascript/js_modules/SpeechTools.jm source, you
can
> see that anthm solved it a different way.
>
>
>
> On Mon, Sep 5, 2011 at 3:02 AM, Glen Ganderton <
> Glen.Ganderton at premier.com.au> wrote:
>
>> Hi Guys, ****
>>
>> ** **
>>
>> What i am trying to do is configure an IVR using freeswitch and Nuance
>> 5.1.5 to perform speech recognition. I have installed the latest****
>>
>> release of freeswitch on my CentOS system, I have also enabled and
>> configured the unimrcp module. I could find lots of information to****
>>
>> configure the unimrcp module but there is no documentation on how to
create
>> IVR menu's using this module with Nuance. I have used the ****
>>
>> demo pizza IVR with the pocketsphinx module and I keep getting refered to
>> this but it's no help as I want to use Nuance for ASR. Any****
>>
>> help on how to configure this would be great, specifically:****
>>
>> ** **
>>
>> * How to I call the IVR script from the dialplan****
>>
>> * What language/s can I code the IVR in and can you please provide a
basic
>> sample of how this is done with Nuance.****
>>
>> ** **
>>
>> Thank you in advance****
>>
>> ** **
>>
>> --Glen****
>>
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20110907/58a50dc2/attachment.html 


Join us at ClueCon 2011 Aug 9-11, 2011
More information about the FreeSWITCH-users mailing list