[Freeswitch-users] session:recordFile(-) always creates empty wav file during outbound IVR call
Anthony Minessale
anthony.minessale at gmail.com
Thu Sep 1 21:57:34 MSD 2011
Did you verify audio is going to the channel with a packet capture as I asked?
Most likely you are not getting any media into the channel due to some
issue so there is nothing to record.
On Thu, Sep 1, 2011 at 12:45 PM, king2kin <xing2kin at yahoo.com> wrote:
> I tried it again like you advise, but there is no difference. It's really a problem.
>
> By the way, my dev system is windows 2003 server, SIP client is X-Lite,
> and FS versions are GIT 1.0-head-2011-08-31 or GIT 1.0-head-2011-05-23.
>
>
> --- On Thu, 9/1/11, Anthony Minessale <anthony.minessale at gmail.com> wrote:
>
>> From: Anthony Minessale <anthony.minessale at gmail.com>
>> Subject: Re: [Freeswitch-users] session:recordFile(-) always creates empty wav file during outbound IVR call
>> To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
>> Date: Thursday, September 1, 2011, 8:51 AM
>> now try this:
>>
>> {record_waste_resources=true,ignore_early_media=true}sofia/gateway/mygateway/1726011
>>
>> My guess is that the other end of your call does not
>> support
>> asynchronous RTP and since we do not send media while
>> recording its
>> not either.
>>
>>
>>
>>
>> On Thu, Sep 1, 2011 at 4:48 AM, king2kin <xing2kin at yahoo.com>
>> wrote:
>> > Hi Anthony,
>> >
>> > Actually FreeSwitch application "record" doesn't work
>> either for outbound IVR call (see below), created an empty
>> wav file with its size 68 bytes, the wav file doesn't
>> contain any samples of audio data;
>> >
>> > <action application="record"
>> data="C:/c4dev/freeswitch/Debug/sounds/test.wav 20
>> 200"/>
>> >
>> > earlier I reported that "session:recordFile(-)"
>> doesn't work inside Lua Script for any outbound IVR call.
>> >
>> > - My CLI commands to make an outbound IVR call:
>> >
>> > originate
>> {ignore_early_media=true}sofia/gateway/mygateway/1726011
>> 8884
>> > or
>> > originate user/1005 8884
>> >
>> > - xml diaplan for extension 8884:
>> > {
>> > <extension name="Play and Record Sound
>> File">
>> > <condition
>> field="destination_number" expression="^(8884)$">
>> > <action
>> application="answer"/>
>> > <action
>> application="sleep" data="1000"/>
>> > <action
>> application="playback" data="ivr/ivr-thank_you.wav"/>
>> >
>> > <action
>> application="record"
>> data="C:/c4dev/freeswitch/Debug/sounds/test.wav 20
>> 200"/>
>> >
>> > <action
>> application="sleep" data="1000"/>
>> > <action
>> application="playback" data="voicemail/vm-goodbye.wav"/>
>> >
>> > <action
>> application="sleep" data="1000"/>
>> > <action
>> application="hangup"/>
>> > </condition>
>> > </extension>
>> > }
>> >
>> > --- On Wed, 8/31/11, Anthony Minessale <anthony.minessale at gmail.com>
>> wrote:
>> >
>> >> From: Anthony Minessale <anthony.minessale at gmail.com>
>> >> Subject: Re: [Freeswitch-users]
>> session:recordFile(-) always creates empty wav file during
>> outbound IVR call
>> >> To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
>> >> Date: Wednesday, August 31, 2011, 7:46 PM
>> >> Does the empty file contain silence
>> >> that corresponds to the duration
>> >> of the time it's recording?
>> >> Are you producing the audio yourself into the
>> recording and
>> >> can you
>> >> verify with a pcap that there is actually any
>> audio to
>> >> record?
>> >>
>> >>
>> >> On Wed, Aug 31, 2011 at 9:21 PM, king2kin <xing2kin at yahoo.com>
>> >> wrote:
>> >> > Anthony,
>> >> >
>> >> > Thank you for help. I tried outbound IVR call
>> in
>> >> multiple ways again based on your advice,
>> >> session:recordFile(-) still doesn't work
>> normally, still
>> >> created empty wav file .
>> >> >
>> >> > Could anyone please give me a hand on
>> FreeSwitch
>> >> Record? It always fails to record audio file
>> during any
>> >> outbound IVR call (auto dialer) although it works
>> well
>> >> during any inbound ivr call.
>> >> >
>> >> > Session:streamFile(-) works well to play back
>> prompt
>> >> files, dtmf keypress also works, ... during
>> outbound ivr
>> >> call.
>> >> >
>> >> > x.k.
>> >> >
>> >> > --- On Wed, 8/31/11, Anthony Minessale <anthony.minessale at gmail.com>
>> >> wrote:
>> >> >
>> >> >> From: Anthony Minessale <anthony.minessale at gmail.com>
>> >> >> Subject: Re: [Freeswitch-users]
>> >> session:recordFile(-) always creates empty wav
>> file during
>> >> outbound IVR call
>> >> >> To: "FreeSWITCH Users Help" <freeswitch-users at lists.freeswitch.org>
>> >> >> Date: Wednesday, August 31, 2011, 12:17
>> PM
>> >> >> try this dial string instead
>> >> >>
>> >> >>
>> >>
>> {ignore_early_media=true}sofia/gateway/sip.tpad.com/1726011
>> >> >>
>> >> >> On Wed, Aug 31, 2011 at 12:52 PM,
>> king2kin <xing2kin at yahoo.com>
>> >> >> wrote:
>> >> >> > Hi folks,
>> >> >> >
>> >> >> > With Lua script and/or originate
>> command, I
>> >> have tried
>> >> >> recording a message file during outbound
>> IVR call
>> >> over and
>> >> >> over, session:recordFile(-) inside Lua
>> script does
>> >> create a
>> >> >> wav file during each of my testings but
>> the
>> >> recorded audio
>> >> >> file is always empty.
>> >> >> >
>> >> >> > However, session:recordFile(-) works
>> well for
>> >> inbound
>> >> >> IVR call.
>> >> >> >
>> >> >> > I tried the session:recordFile(-)
>> via Lua
>> >> script in
>> >> >> three ways:
>> >> >> >
>> >> >> > 1. run lua script
>> "test_outcall_ivr.lua" at
>> >> freeswitch
>> >> >> command-line:
>> >> >> >
>> >> >> > luarun test_outcall_ivr.lua
>> >> >> >
>> >> >> >
>> >> >> > -- [test_outcall_ivr.lua]
>> >> >> > {
>> >> >> > local sessionx =
>> >> >>
>> >>
>> freeswitch.Session("sofia/gateway/sip.tpad.com/1726011",
>> >> >> session)
>> >> >> >
>> >> >> > -- Set the path separator
>> >> >> > pathsep = '/'
>> >> >> >
>> >> >> > -- Windows users do this instead:
>> >> >> > -- pathsep = '\'
>> >> >> >
>> >> >> > -- Answer the call
>> >> >> > -- sessionx:answer()
>> >> >> >
>> >> >> > --Create a string with path and
>> filename of a
>> >> sound
>> >> >> file
>> >> >> > prompt = "ivr" .. pathsep ..
>> >> >> "ivr-welcome_to_freeswitch.wav"
>> >> >> >
>> >> >> > -- Print a log message
>> >> >> > freeswitch.consoleLog("INFO","Prompt
>> file is
>> >> '" ..
>> >> >> prompt .. "'\n")
>> >> >> >
>> >> >> > --Play the prompt
>> >> >> > sessionx:streamFile(prompt)
>> >> >> >
>> >> >> > -- Record record file
>> >> >> >
>> >> >>
>> >>
>> sessionx:streamFile("phrase:voicemail_record_message")
>> >> >> >
>> >> >> > -- Play a ""bong"" tone prior to
>> recording
>> >> >> >
>> >> >>
>> >>
>> sessionx:streamFile("tone_stream://v=-7;%(100,0,941.0,1477.0);v=-7;>=2;+=.1;%(1000,
>> >> >> 0, 640)")
>> >> >> >
>> >> >> > -- record a message
>> >> >> > filename =
>> sessionx:getVariable('sounds_dir')
>> >> ..
>> >> >> pathsep .. "123.wav"
>> >> >> >
>> sessionx:recordFile(filename,300,100,10)
>> >> >> >
>> >> >> > -- play back the recorded msg
>> >> >> > sessionx:streamFile(filename)
>> >> >> >
>> >> >> > -- Hangup
>> >> >> > sessionx:hangup()
>> >> >> >
>> >> >> > }
>> >> >> >
>> >> >> > 2. I also tried it differently by
>> submitting
>> >> the
>> >> >> following commands at the FreeSwitch
>> command-line
>> >> >> interface:
>> >> >> >
>> >> >> > originate user/1005
>> &transfer(8887 xml
>> >> default)
>> >> >> >
>> >> >> > originate user/1005
>> &lua('test1.lua')
>> >> >> >
>> >> >> > originate
>> sofia/gateway/sip.tpad.com/1726011
>> >> >> &lua('test1.lua')
>> >> >> >
>> >> >> >
>> >> >> > -- [test1.lua]
>> >> >> > {
>> >> >> > -- Set the path separator
>> >> >> > pathsep = '/'
>> >> >> >
>> >> >> > -- Windows users do this instead:
>> >> >> > -- pathsep = '\'
>> >> >> >
>> >> >> > --Answer the call
>> >> >> > session:answer()
>> >> >> >
>> >> >> > --Create a string with path and
>> filename of a
>> >> sound
>> >> >> file
>> >> >> > prompt = "ivr" .. pathsep ..
>> >> >> "ivr-welcome_to_freeswitch.wav"
>> >> >> >
>> >> >> > -- Print a log message
>> >> >> > freeswitch.consoleLog("INFO","Prompt
>> file is
>> >> '" ..
>> >> >> prompt .. "'\n")
>> >> >> >
>> >> >> > --Play the prompt
>> >> >> > session:streamFile(prompt)
>> >> >> >
>> >> >> > -- Record record file
>> >> >> >
>> >>
>> session:streamFile("phrase:voicemail_record_message")
>> >> >> >
>> >> >> > -- Play a ""bong"" tone prior to
>> recording
>> >> >> >
>> >> >>
>> >>
>> session:streamFile("tone_stream://v=-7;%(100,0,941.0,1477.0);v=-7;>=2;+=.1;%(1000,
>> >> >> 0, 640)")
>> >> >> >
>> >> >> > -- record a message
>> >> >> > filename =
>> session:getVariable('sounds_dir')
>> >> ..
>> >> >> pathsep .. "123.wav"
>> >> >> >
>> session:recordFile(filename,300,100,10)
>> >> >> >
>> >> >> > -- play back the recorded msg
>> >> >> > session:streamFile(filename)
>> >> >> >
>> >> >> > -- Hangup
>> >> >> > session:hangup()
>> >> >> > }
>> >> >> >
>> >> >> > -- [xml dialplan for extension
>> 8887]:
>> >> >> > {
>> >> >> > <extension
>> name="Simple Lua
>> >> Test">
>> >> >> >
>> <condition
>> >> >> field="destination_number"
>> >> expression="^(8887)$">
>> >> >> >
>> >> <action
>> >> >> application="set"
>> >> data="record_waste_resources=true"/>
>> >> >> >
>> >> <action
>> >> >> application="lua" data="test1.lua"/>
>> >> >> >
>> </condition>
>> >> >> > </extension>
>> >> >> > }
>> >> >> >
>> >> >> >
>> >> >>
>> >>
>> ======================================================
>> >> >> >
>> >> >> > For all the above testing cases,
>> >> session:recordFile(-)
>> >> >> always creates an empty wav file for each
>> of
>> >> outbound IVR
>> >> >> calls, however, if I make an inbound
>> IVR call to
>> >> run Lua
>> >> >> script "test1.lua", session:recordFile(-)
>> always
>> >> works
>> >> >> perfect to generate a normal wav file.
>> >> >> >
>> >> >> > So, what's wrong with
>> [session:recordFile(-)]
>> >> during
>> >> >> an outbound IVR call?
>> >> >> >
>> >> >> > x.k.
>> >> >> >
>> >> >> >
>> >> >> > FreeSWITCH-users mailing list
>> >> >> > FreeSWITCH-users at lists.freeswitch.org
>> >> >> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >> >> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> >> > http://www.freeswitch.org
>> >> >> >
>> >> >>
>> >> >>
>> >> >>
>> >> >> --
>> >> >> Anthony Minessale II
>> >> >>
>> >> >> FreeSWITCH http://www.freeswitch.org/
>> >> >> ClueCon http://www.cluecon.com/
>> >> >> Twitter: http://twitter.com/FreeSWITCH_wire
>> >> >>
>> >> >> AIM: anthm
>> >> >> MSN:anthony_minessale at hotmail.com
>> >> >> GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
>> >> >> IRC: irc.freenode.net #freeswitch
>> >> >>
>> >> >> FreeSWITCH Developer Conference
>> >> >> sip:888 at conference.freeswitch.org
>> >> >> googletalk:conf+888 at conference.freeswitch.org
>> >> >> pstn:+19193869900
>> >> >>
>> >> >>
>> >> >> FreeSWITCH-users mailing list
>> >> >> FreeSWITCH-users at lists.freeswitch.org
>> >> >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >> >> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> >> http://www.freeswitch.org
>> >> >>
>> >> >
>> >> >
>> >> > FreeSWITCH-users mailing list
>> >> > FreeSWITCH-users at lists.freeswitch.org
>> >> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> > http://www.freeswitch.org
>> >> >
>> >>
>> >>
>> >>
>> >> --
>> >> Anthony Minessale II
>> >>
>> >> FreeSWITCH http://www.freeswitch.org/
>> >> ClueCon http://www.cluecon.com/
>> >> Twitter: http://twitter.com/FreeSWITCH_wire
>> >>
>> >> AIM: anthm
>> >> MSN:anthony_minessale at hotmail.com
>> >> GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
>> >> IRC: irc.freenode.net #freeswitch
>> >>
>> >> FreeSWITCH Developer Conference
>> >> sip:888 at conference.freeswitch.org
>> >> googletalk:conf+888 at conference.freeswitch.org
>> >> pstn:+19193869900
>> >>
>> >>
>> >> FreeSWITCH-users mailing list
>> >> FreeSWITCH-users at lists.freeswitch.org
>> >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> >> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> >> http://www.freeswitch.org
>> >>
>> >
>> >
>> > FreeSWITCH-users mailing list
>> > FreeSWITCH-users at lists.freeswitch.org
>> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> > UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> > http://www.freeswitch.org
>> >
>>
>>
>>
>> --
>> Anthony Minessale II
>>
>> FreeSWITCH http://www.freeswitch.org/
>> ClueCon http://www.cluecon.com/
>> Twitter: http://twitter.com/FreeSWITCH_wire
>>
>> AIM: anthm
>> MSN:anthony_minessale at hotmail.com
>> GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
>> IRC: irc.freenode.net #freeswitch
>>
>> FreeSWITCH Developer Conference
>> sip:888 at conference.freeswitch.org
>> googletalk:conf+888 at conference.freeswitch.org
>> pstn:+19193869900
>>
>>
>> FreeSWITCH-users mailing list
>> FreeSWITCH-users at lists.freeswitch.org
>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
>> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
>> http://www.freeswitch.org
>>
>
>
> FreeSWITCH-users mailing list
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> http://www.freeswitch.org
>
--
Anthony Minessale II
FreeSWITCH http://www.freeswitch.org/
ClueCon http://www.cluecon.com/
Twitter: http://twitter.com/FreeSWITCH_wire
AIM: anthm
MSN:anthony_minessale at hotmail.com
GTALK/JABBER/PAYPAL:anthony.minessale at gmail.com
IRC: irc.freenode.net #freeswitch
FreeSWITCH Developer Conference
sip:888 at conference.freeswitch.org
googletalk:conf+888 at conference.freeswitch.org
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