[Freeswitch-users] Inbound dialplan

[David Ponzone]

Baskar,

If you want this behavior only for calls only coming through the IVR, I think you will have to use bridge rather than transfer.
it would look like this:

   <entry action="menu-exec-app" digits="/^([1-6][0-9][0-9][0-9])$/" param="execute_extension set:continue_on_fail=BUSY,bridge:sofia/profile/$1%domain,bridge:sofia/profile/1003%domain"/>

or something like it :)

David Ponzone  Direction Technique
email: david.ponzone at ipeva.fr
tel:      01 74 03 18 97
gsm:   06 66 98 76 34

Service Client IPeva
tel:      0811 46 26 26
www.ipeva.fr  -   www.ipeva-studio.com

Ce message et toutes les pièces jointes sont confidentiels et établis à l'intention exclusive de ses destinataires. Toute utilisation ou diffusion non autorisée est interdite. Tout message électronique est susceptible d'altération. IPeva décline toute responsabilité au titre de ce message s'il a été altéré, déformé ou falsifié. Si vous n'êtes pas destinataire de ce message, merci de le détruire immédiatement et d'avertir l'expéditeur.




Le 26/05/2011 à 00:27, Baskar a écrit :

> Hi Michael,
> 
> Thanks for your quick reply. Below is the code for the dial plan inbound ivr. Can you please specify where i should be inserting the continue_on_fail=true line in the code.
> 
> Default.xml
> 
>     <extension name="inbound">
>       <condition field="destination_number" expression="^(XXXXXXXXXX)$" />
>       <condition wday="2-6" hour="8-17">
>         <action application="set" data="hangup_after_bridge=true"/>
>         <action application="set" data="accountcode=Inbound"/>
>         <action application="answer"/>
>         <action application="start_dtmf" />
>         <action application="ivr" data="ivr_inbound"/>
>         <action application="record_session" data="$${base_dir}/inbound/${destination_number}-${caller_id_number}-${strftime(%Y-%m-%d-%H-%M-%S)}.gsm"/>
>         <action application="transfer" data="1018 XML default"/>
>       </condition>
>     </extension>
> 
> ivr_inbound.xml
> 
> <menu name="ivr_inbound"
>      greet-long="/usr/local/freeswitch/sounds/en/us/callie/misc/8000/abc_pe/abc_pe_bus.wav"
>      invalid-sound="ivr/ivr-that_was_an_invalid_entry.wav"
>      exit-sound="voicemail/vm-goodbye.wav"
>      confirm-macro=""
>      confirm-key=""
>      tts-engine="flite"
>      tts-voice="rms"
>      confirm-attempts="3"
>      timeout="10000"
>      inter-digit-timeout="2000"
>      max-failures="3"
>      max-timeouts="1"
>      digit-len="4">
>    <entry action="menu-exec-app" digits="/^([1-6][0-9][0-9][0-9])$/" param="transfer $1 XML default"/>
>    <entry digits="0" action="menu-exec-app" param="transfer 6525 XML default"/>
> </menu>
> 
> -- 
> Thanks with Regards,
> 
> N.Baskar 
> 
> 
> On Wed, May 25, 2011 at 5:25 PM, Michael Collins <msc at freeswitch.org> wrote:
> If I understand correctly you're wanting to handle a bridge scenario where the target extension is busy, etc. Most likely you just need to set continue_on_fail=true so that your dialplan continues in the case of the target extension not picking up.
> 
> -MC
> 
> On Wed, May 25, 2011 at 1:27 PM, Baskar <yudha2008 at gmail.com> wrote:
> Hi All,,
>  
> In my inbound dial plan xml file  i have set two conditions enabled 
> 
> Condition1: 
> 
> In inbound dial plan callers are given an option to key in the extension number and reach the appropriate extension (Example: 1001 or 1002 or 1003 etc). 
> 
> Condition2:
> 
> The second condition routes call to a default extension in scenarios where the caller does not specify any extension number (Example: Default extension is 1007).
> 
>  
> Both the above conditions are working fine.
> 
> Now I need to set up another condition where after keying in the extension number the call gets transferred to the appropriate extension and if the extension is busy(Example: say extension 1003 is busy) it should be hunted to a default extension (example: 1007). How can we set up this condition in dial plan?
> 
> Can any one guide me.
> -- 
> Thanks with Regards,
> 
> N.Baskar 
> 
> 
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
> 
> 
> 
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org
> 
> 
> 
> 
> 
> _______________________________________________
> FreeSWITCH-users mailing list
> FreeSWITCH-users at lists.freeswitch.org
> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
> UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
> http://www.freeswitch.org

-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.freeswitch.org/pipermail/freeswitch-users/attachments/20110526/a8bb6fc2/attachment-0001.html