[Freeswitch-users] Can't get fax working

Yehavi Bourvine yehavi.bourvine at gmail.com
Wed Jul 20 12:22:31 MSD 2011


Hello Boris,

  It seems like your Audiocodes is misconfigured. I had a different problem
which might be (or not) related to your problem: Both FS and Audiocodes
asked for T.38 and it didn't work.

Do you have T38 enabled in FreeSwitch? If so, try the following at your MP:
- At the Fax/Modem screen disable all fax and modems protocols.
- At all other screens set the fax protocol to be T.38
- Add the T.38 codec.

I hope this helps.

                           __Yehavi:


2011/7/19 Boris Kovalenko <boris at tagnet.ru>

>  Hello!
>
>     I need help with fax configuration. My network is:
>
> PSTN E1 --- Cisco AS5350 -- Freeswitch -- Audiocodes MP-114 -- Fax
>
> FS version: FreeSWITCH Version 1.0.head (git-062f07f 2011-07-16 12-35-25
> +0200)
> Audiocodes firmware: 6.00A.038.004
> I can't get faxes working :( In FS profiles there is a parameter <param
> name="t38-passthru" value="true"/>
> Cisco DP fax settings:
> fax-relay ecm disable
>  fax rate 9600
>  fax protocol t38 ls-redundancy 2 hs-redundancy 1 fallback pass-through
> g711alaw
>  no vad
>
> On Audiocodes there is also T38 enabled (as I think) but there is no T38.
> There are messages on MP-114:
> ErrMgs=16 T38Decoder received Non-T38 Packet
> and
>
> Modem Relay Is Not Supported! Forcing Bypass Mode
>
>
> Please, help! What information I need to collect to help solve the problem?
>
> --
> Regards,
> Boris
>
>
>
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