[Freeswitch-users] Strange problem with Freeswitch and external extension

Michael Collins msc at freeswitch.org
Mon Aug 29 21:33:23 MSD 2011


What kind of phone is it? Just curious. Also, be sure look at the SDP ports
and compare them to the actual ports to which RTP is being sent by pfsense.
It's entirely possible that there's a mismatch somewhere. If you can nail
down what is actually happening vs. what should be happening then it will be
easier to know where to look next. My money is on the phone or the pfsense
router.

-MC

On Thu, Aug 25, 2011 at 1:46 PM, Charles Bujold <cjbujold at accra.ca> wrote:

> I have a remote extension which registers with the Freeswitch server.  The
> user can record his greeting in the Freeswitch IVR without a problem.  Yet
> if the user calls me I cannot hear him, but he can hear me.****
>
> ** **
>
> I thought at first that it was a NAT issue so we placed the remote
> telephone directly on the internet and the same problem remains.  The
> Freeswitch server is behind a NAT/router and I can see the packets from the
> phone coming into the router and being forwarded to the Freeswitch server.
> The router is not blocking the packets and is forwarding them to the correct
> server IP.****
>
> ** **
>
> I them placed wireshark on the Freeswitch server and I can see the packets
> leave the Freeswitch server and going to the phone But I cannot see the
> Freeswitch server receive the packets from the PFsense router, even though I
> can see in the router that the packets are being forwarded properly to the
> Freeswitch server IP.  The Freeswitch server is running Ubuntu with no
> firewall, so in theory I should see the server accept or reject the
> packets.  Yet I do not see any in wireshark coming from the phone, only
> those leaving from the Freeswitch server.****
>
> ** **
>
> What I do not understand is why, since he is registered,  I cannot hear
> him, but yet he can interact with Freeswitch and record a greeting?
> Obviously packets are getting routed properly and Freeswitch recognizes
> them, some of the time.****
>
> ** **
>
> Can somebody suggest a possible explanation and solution to this problem?*
> ***
>
> ** **
>
> Thanks****
>
> ** **
>
> cjb****
>
> ** **
>
>
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