[Freeswitch-users] ESL & DTMF

Antonio Teixeira eagle.antonio at gmail.com
Thu Apr 28 20:28:56 MSD 2011


Hello Michael.

Yes we are doing ivr stuf using sync , mainly because we have some routines
that require step by step and timing processing , like PIN verification ,
Security Clearance , etc.
This is mainly why i use mode sync ( I'm not telling you I'm right just
trying to give you an ideia of what we are doing)

>From my understanding , async is a full dump to FS of all the commands for
that DP like :
Answer()
Speak (' Hello World')
GetDigits()
now if the person presses 2 , hears a menu with more options and presses
another key.
What will call for example a program that send an SMS to give you an ideia.


Example :
Answer
Speak('Press 1 or 2')
GetDigits()

if dtmf == 1:
speak('bye')
elif dtmf == 2:
SendMySMS('blahblah')
speak ('now pres 3 4 or 5')
get digits()
if dtmf == 3:
etc , etc etc.


With step by step this is simple ( except the GetDigits Part)



2011/4/28 Michael Collins <msc at freeswitch.org>

> Can you tell us more about how you're doing this? It sounds like you are
> doing IVR-ish stuff which, IMHO, does not lend itself for async ESL. I would
> rather see you do something akin to the fs_ivrd + perl ESL::IVR examples.
>
> -MC
>
> On Thu, Apr 28, 2011 at 1:58 AM, Antonio Teixeira <eagle.antonio at gmail.com
> > wrote:
>
>> Good Morning.
>>
>> I'm currently in the process of converting my IVR's into ESL , freedom :D.
>> From my testing is extremely flexible until i have reached a wall.
>>
>> We use TTS to generate alot of information for our users then we need to
>> collect some answers, in session i had GetDigists , yay :).
>> In ESL i have the DTMF event the problem is that from my testing and wiki
>> , DTMF event is only send down the socket using asycn , now i need "sync"
>> because the IVRs need to understand the exact position of the user and blah
>> blah blah ,  need to be dynamically extended in realtime and would be hard
>> to implement in async , specially the timing for digit collection.
>>
>> So i tried capturing the event with no luck the only one i got is
>> SERVER_DISCONNECT at the end.
>>
>> I think It is possible if for every thread i would raise a listener for
>> that specific uuid that would share memory with the first one so i could
>> read that DTMF events that arrives trough the other socket but i think this
>> is way to much duct tape for a simple thing.
>>
>> So any help on this ?
>> Thanks
>> A/T
>>
>>
>>
>>
>>
>>
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