[Freeswitch-users] Default action on IVR menus

Phillip Jones pjintheusa at gmail.com
Sun Sep 26 11:22:37 PDT 2010


Thanks David - unfortunately this is a sub menu, so is not called from the
dailplan. I am trying to avoid it returning to the calling menu.

I am looking to see if something like:

<default action="menu-exec-app" param="managed
PPNSystem.Telephony.PlayVoicemailHandler"/>

exists.


On Sun, Sep 26, 2010 at 1:35 PM, David Ponzone <david.ponzone at ipeva.fr>wrote:

> Phillip,
>
> you just to add an action in the diaplan after the call to the ivr app, and
> use hangup_after_bridge=true, so that it is not parsed if the ivr
> successfully bridged the call.
>
>   David Ponzone  Direction Technique
> email: david.ponzone at ipeva.fr
> tel:      01 74 03 18 97
> gsm:   06 66 98 76 34
>
> Service Client IPeva
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>
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>
>  Le 26/09/2010 à 19:14, Phillip Jones a écrit :
>
>   Hi all,
>
> Is is possible to define a default action in an IVR menu? i.e. an action
> that is taken when the user does NOT press any key.
>
> For example:
>
> <menu name="ppn_ivr_VoiceMail_Play"
>       greet-long="phrase:PlayVM"
>       timeout="3000"
>       inter-digit-timeout="3000"
>       timeout="3000"
>       max-failures="0"
>       max-timeouts="1"
>       digit-len="1">
>
>    <entry action="menu-exec-app" digits="4" param="managed
> PPNSystem.Telephony.ChangeStatusVoicemailHandler 4"/>
>    <entry action="menu-exec-app" digits="7" param="managed
> PPNSystem.Telephony.ChangeStatusVoicemailHandler 7"/>
>    <entry action="menu-exec-app" digits="8" param="managed
> PPNSystem.Telephony.ChangeStatusVoicemailHandler 8"/>
>    <entry action="menu-exec-app" digits="5" param="managed
> PPNSystem.Telephony.ReturnCallVoicemailHandler 5"/>
>    <entry action="menu-exec-app" digits="" param="managed
> PPNSystem.Telephony.PlayVoicemailHandler"/>
>
>    </menu>
>
> In the above I would like the last action to kick in if the user does not
> press any keys after 3 secs.
>
> Any help appreciated!
>
> Thanks
>
>
> Pj
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