[Freeswitch-users] icall's carrier service returns 480 Temporarily Unavailable for outbound INVITE

[mdale111 at verizon.net]

Hello all,

I'm going on the fourth day with no response from icall's support on this 
issue, so I would greatly appreciate any guidance.

Freeswitch successfully registers with icalls outbound server, 
sbc01-car.dal.us.icall.net, and incoming calls are handled properly. But 
when I try to call a land-line with
pa call 1813968XXXX, I get a response of 480 Temporarily Unavailable. I've 
also registered my external ip address with icalls servers.

Also, this works "originate sofia/internal/9996 at conference.freeswitch.org 
1000", but this doesn't "originate 
sofia/internal/1813968XXXX at sbc01-car.dal.us.icall.net:5060 1000."

Windows XP SP3, 32-bit, 1.5gb
FreeSWITCH Version 1.0.4 (14460)

Here's the pa call sip trace from wireshark:

INVITE sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060 SIP/2.0
Via: SIP/2.0/UDP 173.65.36.19;rport;branch=z9hG4bKg0DHp06gr9Utj
Max-Forwards: 70
From: "username" 
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3cymXr8vH
To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 INVITE
Contact: <sip:gw+icall at 173.65.36.19:5060;transport=udp>
User-Agent: FreeSWITCH-mod_sofia/1.0.4-14460
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, PRACK, MESSAGE, SUBSCRIBE, NOTIFY, 
REFER, UPDATE, REGISTER, INFO
Supported: timer, precondition, path, replaces
Allow-Events: talk, refer
Content-Type: application/sdp
Content-Disposition: session
Content-Length: 316
Remote-Party-ID: "username" 
<sip:813995XXXX at sbc01-car.dal.us.icall.net:5060>;party=calling;screen=yes;privacy=off

v=0
o=FreeSWITCH 1283092013 1283092014 IN IP4 173.65.36.19
s=FreeSWITCH
c=IN IP4 173.65.36.19
t=0 0
m=audio 23986 RTP/AVP 10 0 8 3 101 13
a=rtpmap:10 L16/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:8 PCMA/8000
a=rtpmap:3 GSM/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=rtpmap:13 CN/8000
a=ptime:20

SIP/2.0 100 Trying
Via: SIP/2.0/UDP 173.65.36.19;rport=5060;branch=z9hG4bKg0DHp06gr9Utj
From: "username" 
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3cymXr8vH
To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 INVITE
User-Agent: CoreSSP SBC
Content-Length: 0

SIP/2.0 480 Temporarily Unavailable
Via: SIP/2.0/UDP 173.65.36.19;rport=5060;branch=z9hG4bKg0DHp06gr9Utj
From: "username" 
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3cymXr8vH
To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>;tag=FQK8XBFmHggUg
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 INVITE
User-Agent: CoreSSP SBC
Accept: application/sdp
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REGISTER, 
REFER, NOTIFY
Supported: timer, precondition, path, replaces
Allow-Events: talk, refer
Reason: Q.850;cause=16;text="NORMAL_CLEARING"
Content-Length: 0
Remote-Party-ID: "1813968XXXX" <sip:1813968XXXX at 8.19.97.6>


ACK sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060 SIP/2.0
Via: SIP/2.0/UDP 173.65.36.19;rport;branch=z9hG4bKg0DHp06gr9Utj
Max-Forwards: 70
From: "username" 
<sip:cust_username at sbc01-car.dal.us.icall.net:5060;transport=udp>;tag=43Sy3cymXr8vH
To: <sip:1813968XXXX at sbc01-car.dal.us.icall.net:5060>;tag=FQK8XBFmHggUg
Call-ID: 2896ecba-2e54-122e-88b1-073747d47dd9
CSeq: 1221935 ACK
Content-Length: 0

Thanks in advance.