[Freeswitch-users] mod_fifo vs mod_callcenter

Eugene Prokopiev enp at altlinux.org
Mon Nov 29 00:28:20 PST 2010


Hi,

No mod_fifo nor mod_сallсenter not fit me completely. There are no
strategy option in mod_fifo, so incoming calls are distributed to
agents unfairly. There are no  something like "fifo in" and "fifo out
wait" in mod_сallсenter. It it can be implemented with
"callcenter_config agent add" and "callcenter_config tier add" but it
is impossible to execute "callcenter_config agent del" and
"callcenter_config tier del" automatically after agent hungup.

Whether there are plans to add something like strategy option to
mod_fifo or simplify mod_сallсenter usage?

--
Thanks,
Eugene Prokopiev



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