[Freeswitch-users] Call Recording and Injecting Tones in RTP

[Frank Park]

I agree it's annoying....
But the recorded announcements are great for inbound calls, but
unfortunately it doesn't really cover the outbound calls.. The beeps would
be used for outbound calls to reduce the annoyance. Perhaps, in addition to
the the default beeping, I can detect DTMF that can turn off the tone during
the call once the consent is made in the beginning of the call.

As a company who is actually doing the recordings upon requests of the
clients, I don't know who's responsibility it would be to make sure all
callers are notified (or consented).

Frank


----=======================----
Frank Park
Telonium Communications, LLC
frank at telonium.com
http://www.telonium.com
Follow Us on Twitter: @GetTelonium
<http://www.doubleshotwebdev.com/>404-566-8888 x1001 Office
404-939-4242 Cell
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On Thu, Nov 18, 2010 at 4:28 PM, Brian West <brian at freeswitch.org> wrote:

> The "your call maybe monitored or recorded for quality assurance purposes"
> is usually all you have to say... the beeping thing is uber annoying.  If I
> ever get on the phone with people like that I just hang up and refuse to
> talk over the effing beeping.
> /b
>
> On Nov 18, 2010, at 2:05 PM, Michael Collins wrote:
>
> > You can probably use a combo of sched_api and uuid_broadcast. I suppose
> the trick is doing the repeating. Maybe the API could be a Lua script that
> plays uuid_broadcast and resends sched_api? You could at least do a PoC. The
> Lua script could do some sanity checking also, like making sure that the
> call is actually being recorded before sending tones and then canceling the
> repetition cycle when the call is disconnected.
> >
> > -MC
>
>
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