[Freeswitch-users] Help! FS Unable to Handle Incoming Calls Through SIP Gateway

Peter Steinbach lists at telefaks.de
Sun Nov 14 13:31:15 PST 2010


Hello Yasuro,

what I am wondering about is: Freeswitch is offering port 16670 in its
SDP message of the SIP OK message, and 192.168.11.250 is trying to send
RTP packets to 16671 instead. But this Freeswitch port is not open. So
192.168.11.250 closes the connection: See
    217 49.351287   192.168.11.250        5005    192.168.11.11       
 16671    RTCP     Receiver Report   Source description   
    218 49.351369   192.168.11.11         5005    192.168.11.250       
16671    ICMP     Destination unreachable (Port unreachable)



-- 
With kind regards
Peter Steinbach 

Telefaks Services GmbH
Theo-Geisel-Strasse 25
D 61250 Usingen, Germany
mailto:lists (att) telefaks.de
Internet: www.telefaks.de



Yasuro schrieb:
> Michael and other FreeSWITCH gurus:
>
> As per your instruction, I have created logs. Please take a look
> <http://pastebin.freeswitch.org/14479>. It includes FS's messages
> while it initializes itself. The VoIP adapter (SIP gateway, which also
> works as a router)'s IP address is *192.168.11.250* on the LAN side.
> That of the PC which is running FS is *192.168.11.11*. Its firewall
> function was turned off during this testing. The summary of packet
> exchange between the two during this same period is here
> <http://pastebin.freeswitch.org/14480>. Please see my original posting
> (which is included at the end of this message) for the setup of my
> home LAN.
>
> ~250 is sending RTCP receiver report before ~11 starts RTP
> communication. I am wondering if the former is giving up on the call
> because of time out; and, if it is true, if there is any way to have
> it wait longer.
>
> I am completely stuck about this issue and I'll welcome any input you
> have.
>
> Thanks!
>
> Yasuro
>
> Michael Collins wrote (11/12/2010 4:43 AM):
>> Run your same test on FreeSWITCH but turn on sip debugging at the fs_cli:
>> sofia global siptrace on
>>
>> Then make the call and capture the output and put into new pastebin.
>> Hopefully you'll see why the channel is already hungup when it goes
>> to play music.
>> -MC
>>
>> 2010/11/10 Yasuro <yasuro at yasuro.com <mailto:yasuro at yasuro.com>>
>>
>>     Hi, FreeSWITCH gurus! I need your help!
>>
>>     First off, I am new to FS and I am new to Internet telephony as
>>     well. Heck, I am new to the concept of NAT, UPnP, etc., so please
>>     bear with my ignorance.
>>
>>     I subscribe to a VoIP service at home, with which I get one DID.
>>     They supply me a VoIP adapter. Their expected usage is for you to
>>     plug in analog phones to the analog phone jacks in the VoIP
>>     adapter. However, It also has four Ethernet LAN ports and it acts
>>     as a router. You can also access it from the LAN side and
>>     register with its built-in SIP gateway.
>>
>>     What I would like to do is to run FS (Windows version) on one of
>>     the Windows PCs, have it register with the SIP gateway, and have
>>     it act as an AA or IVR. For testing, I am having it just play music.
>>
>>     When I tried the same idea with AsterikWin32, it worked just as I
>>     had hoped; it answered incoming calls automatically. However, I
>>     somehow cannot make it work with FS. I simulate incoming calls to
>>     my DID number with Skype's Sypeout. It fails after a short while
>>     with such error messages as "network error." It appears the call
>>     was never answered.
>>
>>     FS is assigned an extension number 7 at the gateway. When I call
>>     extension 7 from a different extension (at the gateway level, not
>>     an extension inside FS), FS does answer the call and I hear
>>     music. FS fails to answer only incoming calls from outside.
>>
>>     I think my FS configuration is fairly standard. I created an
>>     external SIP profile for the gateway under
>>     conf/sip_profiles/external/ and modified
>>     conf/dialplan/public/00_inbound_did.xml so incoming calls to the
>>     gateway will be transferred to an extension within FS.
>>
>>     FS's messages and logs, plus the result of packet captures
>>     indicate that FS /thinks /it has answered the call, and goes on
>>     to initiate media communication. I see RTP packets going from FS
>>     to the SIP gateway. What's different from AsteriskWin32's case is
>>     that there are no RTP packets coming back from the SIP gateway to
>>     FS. Turning of the firewall of the PC does not seem to change the
>>     result in any way.
>>
>>     For your perusal, I have created the following logs of
>>     communication between FS/AsteriskWin32 and the SIP gateway:
>>
>>         * AsteriskWin32's case
>>               o Summary: http://pastebin.freeswitch.org/14457
>>               o Details: http://pastebin.freeswitch.org/14460
>>         * FreeSWITCh's case
>>               o Summary: http://pastebin.freeswitch.org/14462
>>               o Details: http://pastebin.freeswitch.org/14463
>>               o Log: http://pastebin.freeswitch.org/14465
>>
>>     The IP address of the SIP gateway is *192.168.11.250*, and that
>>     of the PC FS/AsteriskWin32 resides in is *192.168.11.11*. My DID
>>     number is masked as ABCDEFGHIJ. I do not know if it gives you any
>>     useful information, but those files include the registration
>>     phase. /FS's log was taken at a different time/, so it does not
>>     entirely match the packet captures.
>>
>>     I also have the corresponding Pcap files. Please let me know if
>>     you need them.
>>
>>     I am not entirely sure, but I think as far as what I'd like to do
>>     is concerned, NAT is not going to be an issue, because the
>>     FS/AsteriskWin32 PC and the SIP gateway (its LAN side IP address)
>>     are on the same subnet (192.168.11/24). At this time, I do not
>>     need to access FS from the Internet.
>>
>>     Finally, I will give you more details about my setup, which may
>>     or may not be relevant to this issue.
>>
>>     My home LAN is set up this way:
>>     http://i139.photobucket.com/albums/q302/starplatina/For%20Blogs/HomeLANSetup.jpg
>>     Please note that there are /two layers/ of NAT, and that in the
>>     inner layer, two NAT devices exist. I know it looks convoluted,
>>     but there are logical reasons for this setup.
>>
>>     The VoIP service provider only supports the PCMU codec. The music
>>     file I prepared for this testing is encoded in PCMU, so codecs
>>     will not be an issue.
>>
>>     Please do not hesitate to ask if you have any questions. Thanks
>>     for your help in advance!
>>
>>     Yasuro
>>
>>
>>
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>
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